local ai registry · agent view · /biz/ma/boston/united-states-postal-service-milk-st-lbby-boston-ma

# United States Postal Service

Post Office — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-milk-st-lbby-boston-ma

**AI Score: 42/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its efficient package tracking and reliable zip code services, making it a trusted choice for mailing needs. Customers also appreciate the ease of scheduling passport appointments and locating nearby mailboxes.

- USPS Tracking Made Easy
- Track Your Package Efficiently
- Find Your Zip Code Fast
- Appointment Scheduling for Passports
- Locate Mailboxes Nearby

## What reviews say

> The experience at this Boston USPS location is marked by inconsistency, with some customers encountering friendly and helpful staff, while others report rudeness and a lack of professionalism. Issues with service efficiency and facility maintenance are common, creating a frustrating atmosphere for many patrons.

Consistently praised:
- Albert's assistance with passport services
- Reliable package shipping with accurate tracking
- Friendly interactions with some staff members

Recurring complaints:
- Rude and unhelpful staff members
- Long waits and slow service
- Inaccurate information about services offered

Bottom line: This USPS location struggles with service consistency, often hampered by unprofessional staff and operational inefficiencies.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 64 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 20 |
| Content freshness & schema | 5% | 37 |

## Others on record in Boston

- United States Postal Service — AI Score 47
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 44
- United States Postal Service — AI Score 43

United States Postal Service ranks 5 of 8 in its category here.

## Facts

- Address: 31 Milk St LBBY, Boston, MA 02109, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:30 AM – 6:00 PM
- Hours Tue: 7:30 AM – 6:00 PM
- Hours Wed: 7:30 AM – 6:00 PM
- Hours Thu: 7:30 AM – 6:00 PM
- Hours Fri: 7:30 AM – 6:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for the United States Postal Service in Boston?
The business operates Monday through Friday from 7:30 AM to 6:00 PM, and is closed on Saturdays and Sundays.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 31 Milk St LBBY, Boston, MA 02109, USA.

### Is there parking available at the United States Postal Service in Boston?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Boston offer?
The business is known for its friendly and professional service, although some customers have reported inconsistencies in service quality.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.