local ai registry · agent view · /biz/ma/boston/united-states-postal-service-w-dedham-st-boston-ma

# United States Postal Service

Financial Services — Boston, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/boston/united-states-postal-service-w-dedham-st-boston-ma

**AI Score: 22/100** (Weak, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best financial services in Boston" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best financial services in Boston" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Boston is best known for its robust tracking capabilities and reliable zip code services, making it a key resource for shipping and mailing needs.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Easy Appointment for Passport
- Locate Your Nearest Mailbox

## What reviews say

> Customers report a frustrating experience at this USPS location, often encountering rude and unhelpful staff. While some employees, like Kay and Mrs. Ellis, receive praise for their service, many others are described as dismissive and unprofessional, leading to a generally negative atmosphere.

Consistently praised:
- Kay's helpfulness and patience
- Mrs. Ellis's outstanding service
- Efficient assistance from a specific employee

Recurring complaints:
- Rude and unprofessional staff interactions
- Long wait times due to understaffing
- Lost mail and packages
- Inconsistent service quality

Bottom line: This USPS location struggles with staff professionalism and reliability, despite a few standout employees.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 53 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 76 |
| Speed & mobile | 7% | 13 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 59 W Dedham St, Boston, MA 02118, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:30 AM – 5:00 PM
- Hours Tue: 8:30 AM – 5:00 PM
- Hours Wed: 8:30 AM – 5:00 PM
- Hours Thu: 8:30 AM – 5:00 PM
- Hours Fri: 8:30 AM – 5:00 PM
- Hours Sat: 8:00 AM – 1:30 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Boston?
The business operates Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:30 PM, and is closed on Sundays.

### Does the United States Postal Service in Boston accept reservations?
The business does not accept reservations.

### What is the address of the United States Postal Service in Boston?
The business is located at 59 W Dedham St, Boston, MA 02118, USA.

### Is there parking available at the United States Postal Service in Boston?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Boston offer?
The business is known for its mailing services, but customer reviews indicate mixed experiences with staff professionalism and service quality.

---
Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.