Local AI Registry

Financial Services

United States Postal Service

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

59 W Dedham St

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22/100
Weak

Strong is 80 or better. Under 40 is weak.

Verified August 13, 2026

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United States Postal Service — Boston, Massachusetts
United States Postal Service · 59 W Dedham St

What AI says about United.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best financial services in Boston

ChatGPT answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Gemini

Not named

Asked best financial services in Boston

Gemini answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Named by 0 of 2 assistants as of August 13, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

The United States Postal Service in Boston is best known for its robust tracking capabilities and reliable zip code services, making it a key resource for shipping and mailing needs.

USPS Tracking Made Easy
Track Your Package Seamlessly
Find Your Zip Code Fast
Easy Appointment for Passport
Locate Your Nearest Mailbox

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customers report a frustrating experience at this USPS location, often encountering rude and unhelpful staff. While some employees, like Kay and Mrs. Ellis, receive praise for their service, many others are described as dismissive and unprofessional, leading to a generally negative atmosphere.

Consistently praised

Kay's helpfulness and patience
Mrs. Ellis's outstanding service
Efficient assistance from a specific employee

Recurring complaints

Rude and unprofessional staff interactions
Long wait times due to understaffing
Lost mail and packages
Inconsistent service quality

The bottom line: This USPS location struggles with staff professionalism and reliability, despite a few standout employees.

United States Postal Service — Boston, Massachusetts
United States Postal Service · 59 W Dedham St

The score, explained

Why 22.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Strong is 80 or better. Under 40 is weak.

Scanned August 13, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
0
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
39
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
0
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
53
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
73
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
76
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
13
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
37

What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology
United States Postal Service — Boston, Massachusetts
United States Postal Service · 59 W Dedham St

The facts

Address59 W Dedham St, Boston, MA 02118, USA
Hours
Today (Thu) · 8:30 AM – 5:00 PM
  • Monday8:30 AM – 5:00 PM
  • Tuesday8:30 AM – 5:00 PM
  • Wednesday8:30 AM – 5:00 PM
  • Thursday8:30 AM – 5:00 PM
  • Friday8:30 AM – 5:00 PM
  • Saturday8:00 AM – 1:30 PM
  • SundayClosed

Typically busiest — Friday

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Map of the area around United States Postal Service
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About United States Postal Service.

What are the operating hours of the United States Postal Service in Boston?

The business operates Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:00 AM to 1:30 PM, and is closed on Sundays.

Does the United States Postal Service in Boston accept reservations?

The business does not accept reservations.

What is the address of the United States Postal Service in Boston?

The business is located at 59 W Dedham St, Boston, MA 02118, USA.

Is there parking available at the United States Postal Service in Boston?

The business does not provide specific information about parking availability; customers may need to check local parking options.

What special features does the United States Postal Service in Boston offer?

The business is known for its mailing services, but customer reviews indicate mixed experiences with staff professionalism and service quality.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

Correct the details AI reads

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