local ai registry · agent view · /biz/ma/brighton/united-states-postal-service-brighton-ma

# United States Postal Service

Post Office — Brighton, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/brighton/united-states-postal-service-brighton-ma

**AI Score: 47/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Brighton" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Brighton" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Brighton is best known for its reliable package tracking and ZIP code lookup services, making mailing and shipping straightforward for customers.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your ZIP Code Fast
- Appointment Scheduling for Passports
- Locate Your Nearest Mailbox

## What reviews say

> The Brighton USPS location has a mixed atmosphere, with some customers appreciating the helpfulness of staff like Doug and Anan, while others report rude and unprofessional behavior from certain employees. Experiences can vary widely, with some praising the efficiency of service and others frustrated by lost mail and long waits.

Consistently praised:
- Doug's helpfulness with mailing to Canada
- Anan's assistance with passport applications
- Quick service for shipping packages

Recurring complaints:
- Lost mail and packages
- Rude and unprofessional staff behavior
- Long wait times and unresponsive service

Bottom line: This post office is known for its helpful staff like Doug and Anan, but suffers from frequent complaints about lost mail and poor customer service.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 30 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 424 Washington St, Brighton, MA 02135, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:00 AM – 5:00 PM
- Hours Tue: 7:00 AM – 5:00 PM
- Hours Wed: 7:00 AM – 5:00 PM
- Hours Thu: 7:00 AM – 5:00 PM
- Hours Fri: 7:00 AM – 5:00 PM
- Hours Sat: 8:00 AM – 1:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Brighton?
The business operates Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sunday.

### Does the United States Postal Service in Brighton accept reservations?
The business does not accept reservations.

### What is the parking situation like at the United States Postal Service in Brighton?
Parking is limited, but there are a few street parking spaces out front that turn over quickly.

### What special features does the United States Postal Service in Brighton offer?
The business is known for its friendly and helpful staff, who provide efficient service, making mailing and shipping easy and fast.

### How can I contact the United States Postal Service in Brighton?
Customers can contact the business by phone at (800) 275-8777 or visit their website for more information.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.