Local AI Registry

Post Office

United States Postal Service

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

424 Washington St

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47/100
Mixed

Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–46.

Verified August 13, 2026

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United States Postal Service — Brighton, Massachusetts
United States Postal Service · 424 Washington St

What AI says about United.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best post office in Brighton

ChatGPT answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Gemini

Not named

Asked best post office in Brighton

Gemini answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Named by 0 of 2 assistants as of August 13, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

The United States Postal Service in Brighton is best known for its reliable package tracking and ZIP code lookup services, making mailing and shipping straightforward for customers.

USPS Tracking Made Easy
Track Your Package Seamlessly
Find Your ZIP Code Fast
Appointment Scheduling for Passports
Locate Your Nearest Mailbox

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

The Brighton USPS location has a mixed atmosphere, with some customers appreciating the helpfulness of staff like Doug and Anan, while others report rude and unprofessional behavior from certain employees. Experiences can vary widely, with some praising the efficiency of service and others frustrated by lost mail and long waits.

Consistently praised

Doug's helpfulness with mailing to Canada
Anan's assistance with passport applications
Quick service for shipping packages

Recurring complaints

Lost mail and packages
Rude and unprofessional staff behavior
Long wait times and unresponsive service

The bottom line: This post office is known for its helpful staff like Doug and Anan, but suffers from frequent complaints about lost mail and poor customer service.

United States Postal Service — Brighton, Massachusetts
United States Postal Service · 424 Washington St

The score, explained

Why 47.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 79% of post offices in the registry.

Scanned August 13, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
100
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
39
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
0
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
65
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
73
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
30
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
37

What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.

Read the full methodology
United States Postal Service — Brighton, Massachusetts
United States Postal Service · 424 Washington St

The facts

Address424 Washington St, Brighton, MA 02135, USA
Hours
Today (Thu) · 7:00 AM – 5:00 PM
  • Monday7:00 AM – 5:00 PM
  • Tuesday7:00 AM – 5:00 PM
  • Wednesday7:00 AM – 5:00 PM
  • Thursday7:00 AM – 5:00 PM
  • Friday7:00 AM – 5:00 PM
  • Saturday8:00 AM – 1:00 PM
  • SundayClosed

Typically busiest — Monday

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Map of the area around United States Postal Service
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Questions

About United States Postal Service.

What are the operating hours of the United States Postal Service in Brighton?

The business operates Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and is closed on Sunday.

Does the United States Postal Service in Brighton accept reservations?

The business does not accept reservations.

What is the parking situation like at the United States Postal Service in Brighton?

Parking is limited, but there are a few street parking spaces out front that turn over quickly.

What special features does the United States Postal Service in Brighton offer?

The business is known for its friendly and helpful staff, who provide efficient service, making mailing and shipping easy and fast.

How can I contact the United States Postal Service in Brighton?

Customers can contact the business by phone at (800) 275-8777 or visit their website for more information.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

Correct the details AI reads

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