local ai registry · agent view · /biz/ma/burlington/staples-burlington-ma

# Staples

Office Supply Store — Burlington, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/burlington/staples-burlington-ma

**AI Score: 64/100** (Mixed, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in Burlington" (checked August 13, 2026)
> One of the best office supply stores in Burlington is Staples.

### Gemini — named
Asked: "best office supply store in Burlington" (checked August 13, 2026)
> omes to "best" it really depends on what you're looking for! Burlington has a few options, each with its own strengths: **For General Office Supplies, Convenience, and a Wide Selection:** * **Staples (Burlington Mall Rd):** This is the go-to for most people.

## What reviews say

> Customers describe a mixed experience at this Staples location, with some praising the helpfulness of staff like Wolf and Theresa, while others report frustrating interactions and service issues. The store is noted for its convenience for Amazon drop-offs, but complaints about the print center and customer service persist.

Consistently praised:
- Wolf's assistance at the packing and shipping center
- Theresa's discount on copy orders
- Friendly and helpful staff like Bryan and Sam

Recurring complaints:
- Long waits for print jobs
- Rude customer service in the Amazon returns department
- Frequent printer malfunctions

Bottom line: This Staples location offers helpful staff and convenience but struggles with service consistency and print quality.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 75 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 90 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 33 |
| Content freshness & schema | 5% | 37 |

## Others on record in Burlington

- Office Source — AI Score 45

Staples ranks 1 of 2 in its category here.

## Facts

- Address: 111 Middlesex Turnpike, Burlington, MA 01803, USA
- Phone: (781) 221-4610
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 8:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of the shop?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does the shop accept reservations?
The shop does not accept reservations.

### What is the shop known for?
The shop is known for its wide selection of office supplies, friendly customer service, and convenient services like Amazon drop-offs and printing.

### Is there parking available at the shop?
Yes, there is parking available at the shop for customers.

### Does the shop offer any special features?
The shop offers excellent customer service, with staff members who are knowledgeable and helpful, as well as services like packing and shipping.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.