Local AI Registry

Office Supply Store

Staples

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

111 Middlesex Turnpike

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64/100
Mixed

Strong is 80 or better. Under 40 is weak.

Verified August 13, 2026

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Staples — Burlington, Massachusetts
Staples · 111 Middlesex Turnpike

What AI says about Staples.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Named ✓

Asked “best office supply store in Burlington”

“One of the best office supply stores in Burlington is Staples.”

Checked August 13, 2026

Gemini

Named ✓

Asked “best office supply store in Burlington”

“omes to "best" it really depends on what you're looking for! Burlington has a few options, each with its own strengths: **For General Office Supplies, Convenience, and a Wide Selection:** * **Staples (Burlington Mall Rd):** This is the go-to for most people.”

Checked August 13, 2026

Named by 2 of 2 assistants as of August 13, 2026.

What people keep saying.2

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customers describe a mixed experience at this Staples location, with some praising the helpfulness of staff like Wolf and Theresa, while others report frustrating interactions and service issues. The store is noted for its convenience for Amazon drop-offs, but complaints about the print center and customer service persist.

Consistently praised

Wolf's assistance at the packing and shipping center
Theresa's discount on copy orders
Friendly and helpful staff like Bryan and Sam

Recurring complaints

Long waits for print jobs
Rude customer service in the Amazon returns department
Frequent printer malfunctions

The bottom line: This Staples location offers helpful staff and convenience but struggles with service consistency and print quality.

Staples — Burlington, Massachusetts
Staples · 111 Middlesex Turnpike

The score, explained

Why 64.3

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 55% of office supply stores in the registry.

Scanned August 13, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
75
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
40
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
100
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
90
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
65
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
33
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
37

What’s holding this entry back: speed & mobile and content freshness & schema — the signals dragging the score below where the rest of the record sits.

Read the full methodology

Standing

Where the entry ranks.

1st

of 2 office supply stores in Burlington, ranked by AI Score.

See the Burlington leaderboard

01Staples64 · 4.2 ★
02Office Source45 · 5.0 ★
Staples — Burlington, Massachusetts
Staples · 111 Middlesex Turnpike

The facts

Address111 Middlesex Turnpike, Burlington, MA 01803, USA
Hours
Today (Thu) · 8:00 AM – 9:00 PM
  • Monday8:00 AM – 9:00 PM
  • Tuesday8:00 AM – 9:00 PM
  • Wednesday8:00 AM – 9:00 PM
  • Thursday8:00 AM – 9:00 PM
  • Friday8:00 AM – 9:00 PM
  • Saturday9:00 AM – 8:00 PM
  • Sunday10:00 AM – 6:00 PM
Phone(781) 221-4610
Websitestores.staples.com

Typically busiest — Friday

8a12p4p8p
Map of the area around Staples
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Staples.

What are the operating hours of the shop?

The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does the shop accept reservations?

The shop does not accept reservations.

What is the shop known for?

The shop is known for its wide selection of office supplies, friendly customer service, and convenient services like Amazon drop-offs and printing.

Is there parking available at the shop?

Yes, there is parking available at the shop for customers.

Does the shop offer any special features?

The shop offers excellent customer service, with staff members who are knowledgeable and helpful, as well as services like packing and shipping.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

Correct the details AI reads

Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.

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