local ai registry · agent view · /biz/ma/cambridge/staples-cambridge-ma

# Staples

Office Supply Store — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/staples-cambridge-ma

**AI Score: 69/100** (Strong, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in Cambridge" (checked August 13, 2026)
> One of the best office supply stores in Cambridge is Staples, which offers a wide range of office supplies, furniture, and printing services.

### Gemini — named
Asked: "best office supply store in Cambridge" (checked August 13, 2026)
> Staples (Somerville, but close and comprehensive):** * **Why it's best:** For a truly comprehensive range of office supplies, furniture, tech, printing services, and general convenience, the Staples in Assemb

## What reviews say

> Customers report a mixed experience at Staples, with some praising the efficiency and professionalism of staff in the printing department, while others express frustration over rude service and unhelpful attitudes. The inconsistency in customer service creates a challenging environment for shoppers.

Consistently praised:
- Excellent printing services
- Helpful staff like Sarah and Missy
- Fast resolution of printing issues

Recurring complaints:
- Rude staff at the shipping counter
- Long waits for fingerprinting service
- Inconsistent pricing on sale items

Bottom line: Staples offers strong printing services but struggles with customer service consistency, impacting the overall shopping experience.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 87 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 38 |
| Content freshness & schema | 5% | 34 |

## Facts

- Address: 160 Alewife Brook Pkwy, Cambridge, MA 02138, USA
- Phone: (617) 547-3948
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 9:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of the shop?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does the shop accept reservations for services?
The shop does not accept reservations for services.

### What is the shop known for?
The shop is known for its excellent printing services, including copies, banners, and posters, as well as a wide range of office supplies and tech gear.

### Is there parking available at the shop?
Yes, there is parking available at the shop for customers.

### What special features does the shop offer?
The shop offers professional printing services and a knowledgeable staff that is ready to assist customers with their office supply needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.