Office Supply Store
Staples
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
What AI says about Staples.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Named ✓
Asked “best office supply store in Cambridge”
“One of the best office supply stores in Cambridge is Staples, which offers a wide range of office supplies, furniture, and printing services.”
Checked August 13, 2026
Gemini
Named ✓
Asked “best office supply store in Cambridge”
“Staples (Somerville, but close and comprehensive):** * **Why it's best:** For a truly comprehensive range of office supplies, furniture, tech, printing services, and general convenience, the Staples in Assemb”
Checked August 13, 2026
Named by 2 of 2 assistants as of August 13, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers report a mixed experience at Staples, with some praising the efficiency and professionalism of staff in the printing department, while others express frustration over rude service and unhelpful attitudes. The inconsistency in customer service creates a challenging environment for shoppers.
Consistently praised
Recurring complaints
The bottom line: Staples offers strong printing services but struggles with customer service consistency, impacting the overall shopping experience.
The score, explained
Why 69.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 82% of office supply stores in the registry.
Scanned August 13, 2026
What’s holding this entry back: speed & mobile and content freshness & schema — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Today (Thu) · 8:00 AM – 9:00 PM
- Monday8:00 AM – 9:00 PM
- Tuesday8:00 AM – 9:00 PM
- Wednesday8:00 AM – 9:00 PM
- Thursday8:00 AM – 9:00 PM
- Friday8:00 AM – 9:00 PM
- Saturday9:00 AM – 9:00 PM
- Sunday10:00 AM – 6:00 PM
Typically busiest — Saturday
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Questions
About Staples.
What are the operating hours of the shop?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does the shop accept reservations for services?
The shop does not accept reservations for services.
What is the shop known for?
The shop is known for its excellent printing services, including copies, banners, and posters, as well as a wide range of office supplies and tech gear.
Is there parking available at the shop?
Yes, there is parking available at the shop for customers.
What special features does the shop offer?
The shop offers professional printing services and a knowledgeable staff that is ready to assist customers with their office supply needs.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
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