local ai registry · agent view · /biz/ma/cambridge/united-states-postal-service-cambridge-st-cambridge-ma

# United States Postal Service

Post Office — Cambridge, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/cambridge/united-states-postal-service-cambridge-st-cambridge-ma

**AI Score: 55/100** (Fair, verified October 12, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "How do I book a passport appointment at a post office in Cambridge?" (checked October 12, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "Which post office in Cambridge offers PO Box delivery?" (checked October 12, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

This post office is primarily recognized for its efficient tracking services and zip code assistance, though customer experiences vary widely due to staff interactions.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Appointment Scheduling for Passports
- Mailbox Locations Nearby

## What reviews say

> Many express feeling disrespected and rushed, with complaints about early closures and long waits to drop off packages with prepaid labels.

Consistently praised:
- Good selection of mailers
- Fast service during off-peak hours

Recurring complaints:
- Rude and unhelpful staff
- Early closures without notice
- Long waits to drop off prepaid packages

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 24 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 30 |
| Content freshness & schema | 5% | 37 |

## Others on record in Cambridge

- United States Postal Service — AI Score 62
- United States Postal Service — AI Score 57
- United States Postal Service — AI Score 57
- United States Postal Service — AI Score 56

United States Postal Service ranks 5 of 6 in its category here.

## Facts

- Address: 1311 Cambridge St, Cambridge, MA 02139, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 10:00 AM – 5:00 PM
- Hours Tue: 10:00 AM – 5:00 PM
- Hours Wed: 10:00 AM – 5:00 PM
- Hours Thu: 10:00 AM – 5:00 PM
- Hours Fri: 10:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Cambridge?
The business operates from Monday to Friday, 10:00 AM to 5:00 PM, and is closed on Saturday and Sunday.

### Does the United States Postal Service in Cambridge accept reservations?
The business does not accept reservations for services.

### What is the address of the United States Postal Service in Cambridge?
The business is located at 1311 Cambridge St, Cambridge, MA 02139, USA.

### Is there parking available at the United States Postal Service in Cambridge?
The business does not provide specific information about parking availability; customers may need to check local parking options.

### What special features does the United States Postal Service in Cambridge offer?
The business is known for its standard postal services, but customers have reported issues with package drop-offs requiring in-person scanning at the counter.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.