Post Office
United States Postal Service
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–47.
Verified August 13, 2026
What AI says about United.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best post office in Cambridge”
ChatGPT answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best post office in Cambridge”
Gemini answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
This post office is primarily recognized for its efficient tracking services and zip code assistance, though customer experiences vary widely due to staff interactions.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers report a frustrating experience at this post office, often citing rude and impatient staff, particularly an older employee known as 'Moose' and another named Michael. Many express feeling disrespected and rushed, with complaints about early closures and long waits to drop off packages with prepaid labels.
Consistently praised
Recurring complaints
The bottom line: The presence of a few kind employees like Heidi contrasts sharply with the overall negative customer service experience reported by many.
The score, explained
Why 47.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 69% of post offices in the registry.
Scanned August 13, 2026
What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 10:00 AM – 5:00 PM
- Monday10:00 AM – 5:00 PM
- Tuesday10:00 AM – 5:00 PM
- Wednesday10:00 AM – 5:00 PM
- Thursday10:00 AM – 5:00 PM
- Friday10:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Spot something wrong in this entry?
Questions
About United States Postal Service.
What are the operating hours of the United States Postal Service in Cambridge?
The business operates from Monday to Friday, 10:00 AM to 5:00 PM, and is closed on Saturday and Sunday.
Does the United States Postal Service in Cambridge accept reservations?
The business does not accept reservations for services.
What is the address of the United States Postal Service in Cambridge?
The business is located at 1311 Cambridge St, Cambridge, MA 02139, USA.
Is there parking available at the United States Postal Service in Cambridge?
The business does not provide specific information about parking availability; customers may need to check local parking options.
What special features does the United States Postal Service in Cambridge offer?
The business is known for its standard postal services, but customers have reported issues with package drop-offs requiring in-person scanning at the counter.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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