local ai registry · agent view · /biz/ma/peabody/united-states-postal-service-peabody-ma

# United States Postal Service

Post Office — Peabody, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/peabody/united-states-postal-service-peabody-ma

**AI Score: 43/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Peabody" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Peabody" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The Peabody USPS is best known for its exceptional tracking services and efficient passport appointment handling, making it a reliable choice for local mailing needs.

- USPS Tracking Services
- Tracking Your Package
- Package Tracking Made Easy
- ZIP Code Lookup
- Comprehensive ZIP Code Services

## What reviews say

> The Peabody USPS on Essex Center Drive has a mixed atmosphere, with some customers praising helpful staff like Robyn and Aiden for their efficiency, while others report rudeness and poor service from certain employees. The experience can vary significantly depending on the staff member assisting you.

Consistently praised:
- Robyn's assistance with passport services
- Aiden's help with mail forwarding
- Michele's efficiency during busy times
- Fingerprint services are fast and efficient

Recurring complaints:
- Rude and unhelpful staff
- Long waits and understaffing
- Inconsistent information about passport applications
- Poor communication from employees

Bottom line: Customer experiences at this USPS location vary widely, with notable staff like Robyn and Aiden providing excellent service amidst frequent complaints about rudeness and inefficiency.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 70 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 70 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 26 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 4 Essex Center Dr, Peabody, MA 01960, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 8:00 AM – 5:30 PM
- Hours Tue: 8:00 AM – 5:30 PM
- Hours Wed: 8:00 AM – 5:30 PM
- Hours Thu: 8:00 AM – 5:30 PM
- Hours Fri: 8:00 AM – 5:30 PM
- Hours Sat: 8:00 AM – 3:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours of the United States Postal Service in Peabody?
The business operates Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sunday.

### Does the United States Postal Service in Peabody accept reservations?
The business does not accept reservations.

### What services is the United States Postal Service in Peabody known for?
The business is known for package drop-offs and pickups, handling passports, and providing convenient PO Box services.

### Is there parking available at the United States Postal Service in Peabody?
Yes, there is easy parking available at the business location.

### How can I contact the United States Postal Service in Peabody?
Customers can contact the business by phone at (800) 275-8777 or visit their website for more information.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.