Local AI Registry

Post Office

United States Postal Service

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

4 Essex Center Dr

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43/100
Needs attention

Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–46.

Verified August 13, 2026

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United States Postal Service — Peabody, Massachusetts
United States Postal Service · 4 Essex Center Dr

What AI says about United.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best post office in Peabody

ChatGPT answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Gemini

Not named

Asked best post office in Peabody

Gemini answered with other businesses. United States Postal Service was not mentioned.

Checked August 13, 2026

Named by 0 of 2 assistants as of August 13, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

The Peabody USPS is best known for its exceptional tracking services and efficient passport appointment handling, making it a reliable choice for local mailing needs.

USPS Tracking Services
Tracking Your Package
Package Tracking Made Easy
ZIP Code Lookup
Comprehensive ZIP Code Services

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

The Peabody USPS on Essex Center Drive has a mixed atmosphere, with some customers praising helpful staff like Robyn and Aiden for their efficiency, while others report rudeness and poor service from certain employees. The experience can vary significantly depending on the staff member assisting you.

Consistently praised

Robyn's assistance with passport services
Aiden's help with mail forwarding
Michele's efficiency during busy times
Fingerprint services are fast and efficient

Recurring complaints

Rude and unhelpful staff
Long waits and understaffing
Inconsistent information about passport applications
Poor communication from employees

The bottom line: Customer experiences at this USPS location vary widely, with notable staff like Robyn and Aiden providing excellent service amidst frequent complaints about rudeness and inefficiency.

United States Postal Service — Peabody, Massachusetts
United States Postal Service · 4 Essex Center Dr

The score, explained

Why 43.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

54% of post offices in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.

Scanned August 13, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
70
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
39
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
0
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
70
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
73
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
26
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
37

What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.

Read the full methodology
United States Postal Service — Peabody, Massachusetts
United States Postal Service · 4 Essex Center Dr

The facts

Address4 Essex Center Dr, Peabody, MA 01960, USA
Hours
Today (Thu) · 8:00 AM – 5:30 PM
  • Monday8:00 AM – 5:30 PM
  • Tuesday8:00 AM – 5:30 PM
  • Wednesday8:00 AM – 5:30 PM
  • Thursday8:00 AM – 5:30 PM
  • Friday8:00 AM – 5:30 PM
  • Saturday8:00 AM – 3:00 PM
  • SundayClosed

Typically busiest — Friday

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Map of the area around United States Postal Service
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About United States Postal Service.

What are the operating hours of the United States Postal Service in Peabody?

The business operates Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sunday.

Does the United States Postal Service in Peabody accept reservations?

The business does not accept reservations.

What services is the United States Postal Service in Peabody known for?

The business is known for package drop-offs and pickups, handling passports, and providing convenient PO Box services.

Is there parking available at the United States Postal Service in Peabody?

Yes, there is easy parking available at the business location.

How can I contact the United States Postal Service in Peabody?

Customers can contact the business by phone at (800) 275-8777 or visit their website for more information.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

Correct the details AI reads

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