Post Office
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–46.
Verified August 13, 2026

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best post office in Peabody”
ChatGPT answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best post office in Peabody”
Gemini answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
The Peabody USPS is best known for its exceptional tracking services and efficient passport appointment handling, making it a reliable choice for local mailing needs.
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
The Peabody USPS on Essex Center Drive has a mixed atmosphere, with some customers praising helpful staff like Robyn and Aiden for their efficiency, while others report rudeness and poor service from certain employees. The experience can vary significantly depending on the staff member assisting you.
Consistently praised
Recurring complaints
The bottom line: Customer experiences at this USPS location vary widely, with notable staff like Robyn and Aiden providing excellent service amidst frequent complaints about rudeness and inefficiency.

The score, explained
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
54% of post offices in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned August 13, 2026
What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Typically busiest — Friday
Spot something wrong in this entry?
Questions
The business operates Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 3:00 PM, and is closed on Sunday.
The business does not accept reservations.
The business is known for package drop-offs and pickups, handling passports, and providing convenient PO Box services.
Yes, there is easy parking available at the business location.
Customers can contact the business by phone at (800) 275-8777 or visit their website for more information.
Ask them
Hours, prices, whether they take your insurance — ask it here. A person at the registry reads every question that comes in.
For business owners
Registering is free and takes about thirty seconds. No card. We verify by phone.
What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
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