local ai registry · agent view · /biz/ma/roxbury/united-states-postal-service-roxbury-ma

# United States Postal Service

Post Office — Roxbury, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/roxbury/united-states-postal-service-roxbury-ma

**AI Score: 44/100** (Needs attention, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best post office in Roxbury" (checked August 13, 2026)
> ChatGPT answered with other businesses; United States Postal Service was not mentioned.

### Gemini — not named
Asked: "best post office in Roxbury" (checked August 13, 2026)
> Gemini answered with other businesses; United States Postal Service was not mentioned.

## Known for

The United States Postal Service in Roxbury is best known for its efficient tracking services and zip code information, making it a reliable choice for package monitoring and mailing needs. However, customer service issues have been noted.

- USPS Tracking Made Easy
- Track Your Package Seamlessly
- Find Your Zip Code Fast
- Passport Appointment Scheduling
- Locate Mailboxes Nearby

## What reviews say

> Customers frequently describe long wait times and understaffing at this post office, often citing frustration with rude employees and poor service. Many express disappointment over the lack of assistance and the feeling of being ignored, especially during busy hours.

Consistently praised:
- Briana's helpfulness
- Helpful front desk staff on some occasions

Recurring complaints:
- Long wait times due to insufficient staff
- Rude and unprofessional employees
- Closed before posted hours
- Unresponsive customer service
- Issues with passport appointments

Bottom line: This USPS location struggles with staffing and customer service, leading to frequent complaints about wait times and employee behavior.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 83 |
| Off-property attestation | 20% | 39 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 65 |
| Backlink & citation authority | 8% | 73 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 24 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 55 Roxbury St, Roxbury, MA 02119, USA
- Phone: (800) 275-8777
- Website: tools.usps.com
- Hours Mon: 7:30 AM – 5:00 PM
- Hours Tue: 7:30 AM – 5:00 PM
- Hours Wed: 7:30 AM – 5:00 PM
- Hours Thu: 7:30 AM – 5:00 PM
- Hours Fri: 7:30 AM – 5:00 PM
- Hours Sat: 8:00 AM – 1:00 PM
- Hours Sun: Closed

## Questions

### What are the operating hours for the United States Postal Service in Roxbury?
The business operates Monday through Friday from 7:30 AM to 5:00 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.

### Does the United States Postal Service in Roxbury accept reservations?
The business does not accept reservations.

### What is the address and contact information for the United States Postal Service in Roxbury?
The business is located at 55 Roxbury St, Roxbury, MA 02119, USA, and can be reached at (800) 275-8777.

### Is there parking available at the United States Postal Service in Roxbury?
The business does not provide specific information about parking availability, so customers may need to check the area for nearby parking options.

### What are some common features or services offered by the United States Postal Service in Roxbury?
The business is known for providing postal services, including mailing and package drop-off, although customers have reported long wait times and issues with customer service.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.