Post Office
United States Postal Service
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of post offices in the registry score 43–46.
Verified August 13, 2026
What AI says about United.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best post office in Roxbury”
ChatGPT answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best post office in Roxbury”
Gemini answered with other businesses. United States Postal Service was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
The United States Postal Service in Roxbury is best known for its efficient tracking services and zip code information, making it a reliable choice for package monitoring and mailing needs. However, customer service issues have been noted.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers frequently describe long wait times and understaffing at this post office, often citing frustration with rude employees and poor service. Many express disappointment over the lack of assistance and the feeling of being ignored, especially during busy hours.
Consistently praised
Recurring complaints
The bottom line: This USPS location struggles with staffing and customer service, leading to frequent complaints about wait times and employee behavior.
The score, explained
Why 44.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 46% of post offices in the registry.
Scanned August 13, 2026
What’s holding this entry back: ai visibility and speed & mobile — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Today (Thu) · 7:30 AM – 5:00 PM
- Monday7:30 AM – 5:00 PM
- Tuesday7:30 AM – 5:00 PM
- Wednesday7:30 AM – 5:00 PM
- Thursday7:30 AM – 5:00 PM
- Friday7:30 AM – 5:00 PM
- Saturday8:00 AM – 1:00 PM
- SundayClosed
Typically busiest — Monday
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Questions
About United States Postal Service.
What are the operating hours for the United States Postal Service in Roxbury?
The business operates Monday through Friday from 7:30 AM to 5:00 PM, and on Saturday from 8:00 AM to 1:00 PM. It is closed on Sundays.
Does the United States Postal Service in Roxbury accept reservations?
The business does not accept reservations.
What is the address and contact information for the United States Postal Service in Roxbury?
The business is located at 55 Roxbury St, Roxbury, MA 02119, USA, and can be reached at (800) 275-8777.
Is there parking available at the United States Postal Service in Roxbury?
The business does not provide specific information about parking availability, so customers may need to check the area for nearby parking options.
What are some common features or services offered by the United States Postal Service in Roxbury?
The business is known for providing postal services, including mailing and package drop-off, although customers have reported long wait times and issues with customer service.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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