local ai registry · agent view · /biz/ma/somerville/staples-somerville-ma

# Staples

Office Supply Store — Somerville, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/somerville/staples-somerville-ma

**AI Score: 67/100** (Strong, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in Somerville" (checked August 13, 2026)
> One of the best office supply stores in Somerville is Staples.

### Gemini — named
Asked: "best office supply store in Somerville" (checked August 13, 2026)
> …a few excellent options depending on what you're looking for: **For General Office Supplies, Printing, and Shipping:** * **Staples (Near Assembly Row):** While not *technically* in Somerville, there's a Staples just across the border in Everett near…

## What reviews say

> Customers report a mixed experience at this Staples location, with some praising helpful staff like Wensley and Ali for their assistance in printing and office chair selection. However, many others express frustration over unprofessional behavior and poor customer service, particularly regarding package handling and staff interactions.

Consistently praised:
- Wensley's printing assistance
- Ali's help with office chairs
- Nina's customer service in the copy department
- Rick's dedication to meeting print deadlines

Recurring complaints:
- Rude and unhelpful staff interactions
- Problems with package verification
- High prices and limited selection
- Long wait times for assistance

Bottom line: This Staples is noted for its helpful staff in printing services but suffers from significant complaints about customer service and package handling.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 92 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 20 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 165 Middlesex Ave, Somerville, MA 02145, USA
- Phone: (617) 623-7980
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 9:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of Staples in Somerville?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does Staples in Somerville accept reservations?
The shop does not accept reservations.

### What services is Staples in Somerville known for?
The shop is known for its printing services and a wide range of office supplies, with staff members often praised for their helpfulness and customer service.

### Is there parking available at Staples in Somerville?
Yes, there is parking available for customers at the shop.

### Are there any special features at Staples in Somerville?
The shop features a self-service printing area and offers a variety of office supplies, with staff available to assist customers with their needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.