local ai registry · agent view · /biz/ma/somerville/staples-somerville-ma

# Staples

Office Supply Store — Somerville, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/somerville/staples-somerville-ma

**AI Score: 67/100** (Good, verified August 13, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 2 of 2)

### ChatGPT — named
Asked: "best office supply store in Somerville" (checked August 13, 2026)
> One of the best office supply stores in Somerville is Staples.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — named
Asked: "best office supply store in Somerville" (checked August 13, 2026)
> …are a few excellent options depending on what you're looking for: For General Office Supplies, Printing, and Shipping: * Staples (Near Assembly Row): While not *technically* in Somerville, there's a Staples just across the border in Everett near Assembly…

## What reviews say

> However, many others express frustration over unprofessional behavior and poor customer service, particularly regarding package handling and staff interactions.

Recurring complaints:
- Rude and unhelpful staff interactions
- Problems with package verification
- High prices and limited selection
- Long wait times for assistance

Bottom line: This Staples is noted for its helpful staff in printing services but suffers from significant complaints about customer service and package handling.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 100 |
| Reviews & response | 12% | 92 |
| Backlink & citation authority | 8% | 65 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 20 |
| Content freshness & schema | 5% | 37 |

## Facts

- Address: 165 Middlesex Ave, Somerville, MA 02145, USA
- Phone: (617) 623-7980
- Website: stores.staples.com
- Hours Mon: 8:00 AM – 9:00 PM
- Hours Tue: 8:00 AM – 9:00 PM
- Hours Wed: 8:00 AM – 9:00 PM
- Hours Thu: 8:00 AM – 9:00 PM
- Hours Fri: 8:00 AM – 9:00 PM
- Hours Sat: 9:00 AM – 9:00 PM
- Hours Sun: 10:00 AM – 6:00 PM

## Questions

### What are the operating hours of Staples in Somerville?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

### Does Staples in Somerville accept reservations?
The shop does not accept reservations.

### What services is Staples in Somerville known for?
The shop is known for its printing services and a wide range of office supplies, with staff members often praised for their helpfulness and customer service.

### Is there parking available at Staples in Somerville?
Yes, there is parking available for customers at the shop.

### Are there any special features at Staples in Somerville?
The shop features a self-service printing area and offers a variety of office supplies, with staff available to assist customers with their needs.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.