Office Supply Store
Staples
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
What AI says about Staples.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Named ✓
Asked “best office supply store in Somerville”
“One of the best office supply stores in Somerville is Staples.”
Checked August 13, 2026
Gemini
Named ✓
Asked “best office supply store in Somerville”
“…a few excellent options depending on what you're looking for: **For General Office Supplies, Printing, and Shipping:** * **Staples (Near Assembly Row):** While not *technically* in Somerville, there's a Staples just across the border in Everett near…”
Checked August 13, 2026
Named by 2 of 2 assistants as of August 13, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers report a mixed experience at this Staples location, with some praising helpful staff like Wensley and Ali for their assistance in printing and office chair selection. However, many others express frustration over unprofessional behavior and poor customer service, particularly regarding package handling and staff interactions.
Consistently praised
Recurring complaints
The bottom line: This Staples is noted for its helpful staff in printing services but suffers from significant complaints about customer service and package handling.
The score, explained
Why 67.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 64% of office supply stores in the registry.
Scanned August 13, 2026
What’s holding this entry back: speed & mobile and content freshness & schema — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Today (Thu) · 8:00 AM – 9:00 PM
- Monday8:00 AM – 9:00 PM
- Tuesday8:00 AM – 9:00 PM
- Wednesday8:00 AM – 9:00 PM
- Thursday8:00 AM – 9:00 PM
- Friday8:00 AM – 9:00 PM
- Saturday9:00 AM – 9:00 PM
- Sunday10:00 AM – 6:00 PM
Typically busiest — Tuesday
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Questions
About Staples.
What are the operating hours of Staples in Somerville?
The shop is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples in Somerville accept reservations?
The shop does not accept reservations.
What services is Staples in Somerville known for?
The shop is known for its printing services and a wide range of office supplies, with staff members often praised for their helpfulness and customer service.
Is there parking available at Staples in Somerville?
Yes, there is parking available for customers at the shop.
Are there any special features at Staples in Somerville?
The shop features a self-service printing area and offers a variety of office supplies, with staff available to assist customers with their needs.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
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Correct the details AI reads
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