local ai registry · agent view · /biz/ma/wellesley-hills/new-england-eye-center-wellesley-wellesley-hills-ma

# New England Eye Center - Wellesley

Eye Care Center — Wellesley Hills, Massachusetts. Registry entry: https://localairegistry.com/biz/ma/wellesley-hills/new-england-eye-center-wellesley-wellesley-hills-ma

**AI Score: 24/100** (Weak, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best eye care center in Wellesley Hills" (checked July 16, 2026)
> ChatGPT answered with other businesses; New England Eye Center - Wellesley was not mentioned.

### Gemini — not named
Asked: "best eye care center in Wellesley Hills" (checked July 16, 2026)
> Gemini answered with other businesses; New England Eye Center - Wellesley was not mentioned.

## Known for

New England Eye Center in Wellesley is best known for its skilled ophthalmologists like Dr. Susan Liang and Dr. Bommakanti, who provide exceptional eye care. However, patient experiences with office management and wait times have raised concerns.

- Dr. Susan Liang
- Dr. Bommakanti
- Jessica Capri
- Christopher Robinson MD
- Thomas Hedges

## What reviews say

> Customers report a mix of experiences at New England Eye Center - Wellesley, with some praising the care provided by Dr. Mary Hettler and Dr. Wu, while others express frustration over long wait times and poor communication. The atmosphere can feel chaotic, especially during busy periods, leading to dissatisfaction with the front desk staff.

Consistently praised:
- Dr. Mary Hettler's exceptional eye care
- Dr. Wu's outstanding service
- Clean and nice clinic environment

Recurring complaints:
- Long wait times, often exceeding two hours
- Poor communication regarding appointments and prescriptions
- Rude and unhelpful front desk staff

Bottom line: The center is noted for its skilled doctors but struggles significantly with wait times and customer service.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 43 |
| Backlink & citation authority | 8% | 59 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 56 |
| Content freshness & schema | 5% | 34 |

## Facts

- Address: 1 Washington St #212, Wellesley Hills, MA 02481, USA
- Phone: (781) 237-6770
- Website: neec.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of New England Eye Center - Wellesley?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does New England Eye Center - Wellesley accept reservations?
The clinic does not require reservations for appointments.

### What is New England Eye Center - Wellesley known for?
The clinic is known for providing exceptional eye care, particularly by Dr. Mary Hettler, who has received positive reviews for her knowledgeable and caring approach.

### Is there parking available at New England Eye Center - Wellesley?
The clinic provides parking facilities for its patients, making it convenient for visitors.

### What should I expect regarding wait times at New England Eye Center - Wellesley?
Patients have reported varying wait times, with some experiencing delays beyond their scheduled appointment times, so it is advisable to plan accordingly.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.