local ai registry · agent view · /biz/ny/new-paltz/optum-primary-care-new-paltz-new-paltz-ny

# Optum Primary Care - New Paltz

Internist — New Paltz, New York. Registry entry: https://localairegistry.com/biz/ny/new-paltz/optum-primary-care-new-paltz-new-paltz-ny

**AI Score: 31/100** (Poor, verified August 24, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best internist in New Paltz" (checked August 24, 2026)
> ChatGPT answered with other businesses; Optum Primary Care - New Paltz was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini — not named
Asked: "best internist in New Paltz" (checked August 24, 2026)
> Gemini answered with other businesses; Optum Primary Care - New Paltz was not mentioned.

## What reviews say

> Patients describe a frustrating experience with Optum Primary Care in New Paltz, often highlighting difficulties in scheduling and communication. While some doctors, like Dr. Katarzyna Jankowska and Dr. Denno, receive praise for their thoroughness and ability to connect with patients, the overall sentiment reflects a chaotic system that detracts from the quality of care.

Consistently praised:
- Dr. Katarzyna Jankowska's thoroughness
- Dr. Denno's ability to calm anxious patients
- Efficient handling of acute needs

Recurring complaints:
- Long wait times for appointments
- Difficulties reaching the office by phone
- Inconsistent communication about referrals and prescriptions

Bottom line: Despite having some skilled doctors, Optum Primary Care struggles with systemic issues that hinder patient access and satisfaction.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 50 |
| Off-property attestation | 20% | 10 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 69 |
| Backlink & citation authority | 8% | 70 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 37 |
| Content freshness & schema | 5% | 78 |

## Facts

- Address: 264 Main St, New Paltz, NY 12561, USA
- Phone: (845) 255-7900
- Website: optum.com
- Hours Mon: 8:20 AM – 5:00 PM
- Hours Tue: 8:20 AM – 5:00 PM
- Hours Wed: 8:20 AM – 5:00 PM
- Hours Thu: 8:20 AM – 5:00 PM
- Hours Fri: 8:20 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours for Optum Primary Care - New Paltz?
The business operates Monday through Friday from 8:20 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Optum Primary Care - New Paltz accept reservations?
The business does not accept reservations for appointments.

### What is the address of Optum Primary Care - New Paltz?
The business is located at 264 Main St, New Paltz, NY 12561, USA.

### Is there parking available at Optum Primary Care - New Paltz?
The business provides parking options for patients, although specific details about parking availability are not mentioned.

### What is Optum Primary Care - New Paltz known for?
The business is known for having knowledgeable and helpful doctors and nurses, although some customers have reported challenges with scheduling and communication.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.