Local AI Registry

Internist

Optum Primary Care - New Paltz

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

264 Main St

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31/100
Poor

65 or better is good. 45 to 64 is fair. Under 45 is poor.

Verified August 24, 2026

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Optum Primary Care - New Paltz — New Paltz, New York
Optum Primary Care - New Paltz · 264 Main St

What AI says about Optum.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked “best internist in New Paltz”

ChatGPT answered with other businesses. Optum Primary Care - New Paltz was not mentioned.

Checked August 24, 2026

Perplexity

No answer

We have no answer from Perplexity to show.

Gemini

Not named

Asked “best internist in New Paltz”

Gemini answered with other businesses. Optum Primary Care - New Paltz was not mentioned.

Checked August 24, 2026

Named by 0 of 2 assistants as of August 24, 2026. We have no answer on record from 1 more.

What people keep saying.2

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Patients describe a frustrating experience with Optum Primary Care in New Paltz, often highlighting difficulties in scheduling and communication. While some doctors, like Dr. Katarzyna Jankowska and Dr. Denno, receive praise for their thoroughness and ability to connect with patients, the overall sentiment reflects a chaotic system that detracts from the quality of care.

Consistently praised

Dr. Katarzyna Jankowska's thoroughness
Dr. Denno's ability to calm anxious patients
Efficient handling of acute needs

Recurring complaints

Long wait times for appointments
Difficulties reaching the office by phone
Inconsistent communication about referrals and prescriptions

The bottom line: Despite having some skilled doctors, Optum Primary Care struggles with systemic issues that hinder patient access and satisfaction.

Optum Primary Care - New Paltz — New Paltz, New York
Optum Primary Care - New Paltz · 264 Main St

The score, explained

Why 31.3

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

72% of internists in the registry score higher.

Scanned August 24, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
50
Off-property attestationVolume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
10
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.
0
Reviews & responseThe star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
69
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
70
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
84
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
37
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
78

What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology
Optum Primary Care - New Paltz — New Paltz, New York
Optum Primary Care - New Paltz · 264 Main St

The facts

Address264 Main St, New Paltz, NY 12561, USA
Hours
Today (Tue) · 8:20 AM – 5:00 PM
  • Monday8:20 AM – 5:00 PM
  • Tuesday8:20 AM – 5:00 PM
  • Wednesday8:20 AM – 5:00 PM
  • Thursday8:20 AM – 5:00 PM
  • Friday8:20 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed
Phone(845) 255-7900
Websiteoptum.com
Map of the area around Optum Primary Care - New Paltz
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Optum Primary Care - New Paltz.

What are the operating hours for Optum Primary Care - New Paltz?

The business operates Monday through Friday from 8:20 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does Optum Primary Care - New Paltz accept reservations?

The business does not accept reservations for appointments.

What is the address of Optum Primary Care - New Paltz?

The business is located at 264 Main St, New Paltz, NY 12561, USA.

Is there parking available at Optum Primary Care - New Paltz?

The business provides parking options for patients, although specific details about parking availability are not mentioned.

What is Optum Primary Care - New Paltz known for?

The business is known for having knowledgeable and helpful doctors and nurses, although some customers have reported challenges with scheduling and communication.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.

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