local ai registry · agent view · /biz/ny/new-york/optum-multi-specialty-murray-hill-new-york-ny

# Optum Multi-Specialty - Murray Hill

Medical Group — New York, New York. Registry entry: https://localairegistry.com/biz/ny/new-york/optum-multi-specialty-murray-hill-new-york-ny

**AI Score: 26/100** (Needs attention, verified July 16, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 2)

### ChatGPT — not named
Asked: "best medical group in New York" (checked July 16, 2026)
> ChatGPT answered with other businesses; Optum Multi-Specialty - Murray Hill was not mentioned.

### Gemini — not named
Asked: "best medical group in New York" (checked July 16, 2026)
> Gemini answered with other businesses; Optum Multi-Specialty - Murray Hill was not mentioned.

## What reviews say

> Patients express significant frustration with Optum Multi-Specialty in Murray Hill, citing severe issues with billing practices and communication. While some doctors, like Dr. Lief and Dr. Grover, receive praise for their care, the overall experience is marred by unprofessional staff and an inability to reach anyone for assistance.

Consistently praised:
- Dr. Lief's knowledge and bedside manner
- Dr. Grover's personalized care

Recurring complaints:
- Billing errors and unhelpful billing department
- Inability to reach staff by phone
- Poor communication and appointment scheduling

Bottom line: Despite having skilled doctors, the practice is plagued by administrative failures and billing issues that drive patients away.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 42 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 80 |
| Backlink & citation authority | 8% | 64 |
| Google Business Profile | 8% | 84 |
| Speed & mobile | 7% | 37 |
| Content freshness & schema | 5% | 57 |

## Others on record in New York

- Medical Offices of Manhattan - Midtown — AI Score 38
- Medical Offices of Manhattan - Upper East Side — AI Score 38
- Gotham Medical Group — AI Score 23

Optum Multi-Specialty - Murray Hill ranks 3 of 4 in its category here.

## Facts

- Address: 317 E 34th St, New York, NY 10016, USA
- Phone: (212) 726-7400
- Website: east.optum.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 4:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Optum Multi-Specialty - Murray Hill?
The clinic operates Monday to Friday from 8:00 AM to 5:00 PM, and on Friday until 4:00 PM. They are closed on Saturdays and Sundays.

### Does Optum Multi-Specialty - Murray Hill accept reservations?
The clinic does not accept reservations for appointments.

### What is Optum Multi-Specialty - Murray Hill known for?
The clinic is known for providing a range of medical services with a focus on patient care, although some reviews indicate issues with billing and administrative processes.

### Is there parking available at Optum Multi-Specialty - Murray Hill?
The clinic's website does not specify parking availability, so it is advisable for patients to check local parking options before their visit.

### What special features does Optum Multi-Specialty - Murray Hill offer?
The clinic offers a variety of medical specialties, but patients have reported challenges with communication and billing processes.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.