Medical Group
Optum Multi-Specialty - Murray Hill
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak.
Verified July 16, 2026
What AI says about Optum.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best medical group in New York”
ChatGPT answered with other businesses. Optum Multi-Specialty - Murray Hill was not mentioned.
Checked July 16, 2026
Gemini
Not named
Asked “best medical group in New York”
Gemini answered with other businesses. Optum Multi-Specialty - Murray Hill was not mentioned.
Checked July 16, 2026
Named by 0 of 2 assistants as of July 16, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Patients express significant frustration with Optum Multi-Specialty in Murray Hill, citing severe issues with billing practices and communication. While some doctors, like Dr. Lief and Dr. Grover, receive praise for their care, the overall experience is marred by unprofessional staff and an inability to reach anyone for assistance.
Consistently praised
Recurring complaints
The bottom line: Despite having skilled doctors, the practice is plagued by administrative failures and billing issues that drive patients away.
The score, explained
Why 26.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
50% of medical groups in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 16, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 8:00 AM – 5:00 PM
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
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Questions
About Optum Multi-Specialty - Murray Hill.
What are the operating hours of Optum Multi-Specialty - Murray Hill?
The clinic operates Monday to Friday from 8:00 AM to 5:00 PM, and on Friday until 4:00 PM. They are closed on Saturdays and Sundays.
Does Optum Multi-Specialty - Murray Hill accept reservations?
The clinic does not accept reservations for appointments.
What is Optum Multi-Specialty - Murray Hill known for?
The clinic is known for providing a range of medical services with a focus on patient care, although some reviews indicate issues with billing and administrative processes.
Is there parking available at Optum Multi-Specialty - Murray Hill?
The clinic's website does not specify parking availability, so it is advisable for patients to check local parking options before their visit.
What special features does Optum Multi-Specialty - Murray Hill offer?
The clinic offers a variety of medical specialties, but patients have reported challenges with communication and billing processes.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
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Correct the details AI reads
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