local ai registry · agent view · /biz/oh/cleveland/broadway-optical-cleveland-oh

# Broadway Optical

Eye Care Center — Cleveland, Ohio. Registry entry: https://localairegistry.com/biz/oh/cleveland/broadway-optical-cleveland-oh

**AI Score: 32/100** (Needs attention, verified July 20, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 3)

### ChatGPT — not named
Asked: "best eye care center in Cleveland" (checked July 20, 2026)
> ChatGPT answered with other businesses; Broadway Optical was not mentioned.

### Perplexity — named
Asked: "best eye care center in Cleveland" (checked July 20, 2026)
> …4.5 The Eye Center of Lakewood 4.9 Cleveland Clinic I Building - Cole Eye Institute 3.2 Z Weinberg Vision Services 5.0 Broadway Optical 4.7 Chester Thomas M OD FREDERICK CUSTOMEYEZ PROSTHETICS LLC 3.0 Cleveland Eye Clinic 2740 Carnegie Ave, Cleveland, OH…

### Gemini — not named
Asked: "best eye care center in Cleveland" (checked July 16, 2026)
> Gemini answered with other businesses; Broadway Optical was not mentioned.

## Known for

Broadway Optical excels in providing comprehensive eye exams and a wide selection of eyeglasses, with a reputation for exceptional service and a family-friendly atmosphere.

- Eyeglasses in Cleveland, Ohio
- Eye Exams in Cleveland, Ohio

## What reviews say

> Customers appreciate the thoroughness and professionalism at Broadway Optical, with many highlighting the friendly and caring nature of the staff. Reviewers mention a family-like atmosphere and express satisfaction with the eye exams and the selection of glasses, particularly praising the detailed approach of the doctors.

Consistently praised:
- Thorough eye exams
- Friendly and caring staff
- Large selection of glasses
- Matt's exceptional customer service
- Good with kids

Recurring complaints:
- Long wait times
- Appointment scheduling problems
- Rushed exams
- Poor customer service experiences
- Lack of communication regarding insurance

Bottom line: Broadway Optical is noted for its thorough eye exams and family-oriented service, but struggles with appointment management and customer communication.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 33 |
| Reviews & response | 12% | 82 |
| Backlink & citation authority | 8% | 51 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 63 |
| Content freshness & schema | 5% | 54 |

## Others on record in Cleveland

- Cleveland Eye Clinic — AI Score 60
- Cleveland Clinic I Building - Cole Eye Institute — AI Score 55

Broadway Optical ranks 3 of 3 in its category here.

## Facts

- Address: 7211 Broadway Ave, Cleveland, OH 44105, USA
- Phone: (216) 641-0055
- Website: broadwayoptical.net
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: Closed
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 1:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Broadway Optical?
Broadway Optical operates Monday, Tuesday, Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 1:00 PM. The clinic is closed on Wednesday, Saturday, and Sunday.

### Does Broadway Optical accept reservations?
The clinic does not accept reservations for appointments.

### What is Broadway Optical known for?
Broadway Optical is known for its exceptional customer service, thorough eye exams, and a large selection of glasses, making it a popular choice for families.

### Is there parking available at Broadway Optical?
Yes, there is parking available at the clinic for patients visiting for their appointments.

### What special features does Broadway Optical offer?
Broadway Optical is a family-run business that prides itself on providing a friendly atmosphere and personalized care, with staff that are known for being attentive and caring, especially with children.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.