Eye Care Center
Broadway Optical
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 20, 2026
What AI says about Broadway.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best eye care center in Cleveland”
ChatGPT answered with other businesses. Broadway Optical was not mentioned.
Checked July 20, 2026
Perplexity
Named ✓
Asked “best eye care center in Cleveland”
“…4.5 The Eye Center of Lakewood 4.9 Cleveland Clinic I Building - Cole Eye Institute 3.2 Z Weinberg Vision Services 5.0 Broadway Optical 4.7 Chester Thomas M OD FREDERICK CUSTOMEYEZ PROSTHETICS LLC 3.0 Cleveland Eye Clinic 2740 Carnegie Ave, Cleveland, OH…”
Checked July 20, 2026
Gemini
Not named
Asked “best eye care center in Cleveland”
Gemini answered with other businesses. Broadway Optical was not mentioned.
Checked July 16, 2026
Named by 1 of 3 assistants as of July 20, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Broadway Optical excels in providing comprehensive eye exams and a wide selection of eyeglasses, with a reputation for exceptional service and a family-friendly atmosphere.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers appreciate the thoroughness and professionalism at Broadway Optical, with many highlighting the friendly and caring nature of the staff. Reviewers mention a family-like atmosphere and express satisfaction with the eye exams and the selection of glasses, particularly praising the detailed approach of the doctors.
Consistently praised
Recurring complaints
The bottom line: Broadway Optical is noted for its thorough eye exams and family-oriented service, but struggles with appointment management and customer communication.
The score, explained
Why 32.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
86% of eye care centers in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 20, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 8:00 AM – 5:00 PM
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- WednesdayClosed
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 1:00 PM
- SaturdayClosed
- SundayClosed
Typically busiest — Tuesday
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Questions
About Broadway Optical.
What are the operating hours of Broadway Optical?
Broadway Optical operates Monday, Tuesday, Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 1:00 PM. The clinic is closed on Wednesday, Saturday, and Sunday.
Does Broadway Optical accept reservations?
The clinic does not accept reservations for appointments.
What is Broadway Optical known for?
Broadway Optical is known for its exceptional customer service, thorough eye exams, and a large selection of glasses, making it a popular choice for families.
Is there parking available at Broadway Optical?
Yes, there is parking available at the clinic for patients visiting for their appointments.
What special features does Broadway Optical offer?
Broadway Optical is a family-run business that prides itself on providing a friendly atmosphere and personalized care, with staff that are known for being attentive and caring, especially with children.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
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Correct the details AI reads
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