local ai registry · agent view · /biz/oh/independence/cigna-healthcare-independence-oh

# Cigna Healthcare

Corporate Office — Independence, Ohio. Registry entry: https://localairegistry.com/biz/oh/independence/cigna-healthcare-independence-oh

**AI Score: 24/100** (Poor, verified September 2, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 0 of 1)

### ChatGPT — not named
Asked: "best corporate office in Independence" (checked September 2, 2026)
> ChatGPT answered with other businesses; Cigna Healthcare was not mentioned.

### Perplexity: no answer on record
We have no answer from Perplexity to show.

### Gemini: no answer on record
We have no answer from Gemini to show.

## Known for

Cigna Healthcare is primarily known for its dental insurance offerings, but it struggles with customer service and claim processing, leading to widespread dissatisfaction among users.

- Dental Plans and Insurance
- Dental Plan Insurance
- Dentist Insurance Plan

## What reviews say

> The experience with Cigna Healthcare's corporate office is marked by frustration and inefficiency. Many customers report long wait times, difficulties navigating the automated phone system, and unhelpful representatives, leading to a sense of helplessness when trying to resolve issues.

Consistently praised:
- Christian's assistance with dental coverage
- Patient and knowledgeable customer service

Recurring complaints:
- Long wait times to speak with a representative
- Automated system difficult to navigate
- Claims denied despite pre-authorization
- Poor communication regarding coverage

Bottom line: Cigna Healthcare struggles with customer service efficiency and claim coverage, leaving many customers dissatisfied.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 0 |
| Off-property attestation | 20% | 40 |
| AI visibility | 14% | 0 |
| Reviews & response | 12% | 49 |
| Backlink & citation authority | 8% | 71 |
| Google Business Profile | 8% | 79 |
| Speed & mobile | 7% | — |
| Content freshness & schema | 5% | 84 |

## Others on record in Independence

- Office Building — AI Score 24
- The Flaming Candle Corporate Office — AI Score 24
- Nature's Garden Crafts Corporate Office — AI Score 24
- Apple American Group — AI Score 24

Cigna Healthcare ranks 4 of 6 in its category here.

## Facts

- Address: 3 Summit Park Dr #250, Independence, OH 44131, USA
- Phone: (800) 244-6224
- Website: cigna.com
- Hours Mon: 9:00 AM – 5:00 PM
- Hours Tue: 9:00 AM – 5:00 PM
- Hours Wed: 9:00 AM – 5:00 PM
- Hours Thu: 9:00 AM – 5:00 PM
- Hours Fri: 9:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the business hours and which days are they closed?
The business is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturday and Sunday.

### What is the address of the business?
The business is located at 3 Summit Park Dr #250, Independence, OH 44131, USA.

### How can customers get in touch with the business and arrange a visit?
Customers can contact the business by phone at (800) 244-6224 or visit their website at https://www.cigna.com/ for more information.

### What do customers consistently mention in their reviews about the business?
Customers frequently mention poor customer service and issues with coverage, expressing frustration over denied claims and difficulties in reaching helpful representatives.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.