Corporate Office
Cigna Healthcare
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
65 or better is good. 45 to 64 is fair. Under 45 is poor.
Verified September 2, 2026
What AI says about Cigna.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best corporate office in Independence”
ChatGPT answered with other businesses. Cigna Healthcare was not mentioned.
Checked September 2, 2026
Perplexity
No answer
We have no answer from Perplexity to show.
Gemini
No answer
We have no answer from Gemini to show.
Named by 0 of 1 assistant as of September 2, 2026. We have no answer on record from 2 more.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Cigna Healthcare is primarily known for its dental insurance offerings, but it struggles with customer service and claim processing, leading to widespread dissatisfaction among users.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
The experience with Cigna Healthcare's corporate office is marked by frustration and inefficiency. Many customers report long wait times, difficulties navigating the automated phone system, and unhelpful representatives, leading to a sense of helplessness when trying to resolve issues.
Consistently praised
Recurring complaints
The bottom line: Cigna Healthcare struggles with customer service efficiency and claim coverage, leaving many customers dissatisfied.
The score, explained
Why 24.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
48% of corporate offices in the registry score higher.
Scanned September 2, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Wed) · 9:00 AM – 5:00 PM
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Spot something wrong in this entry?
Questions
About Cigna Healthcare.
What are the business hours and which days are they closed?
The business is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturday and Sunday.
What is the address of the business?
The business is located at 3 Summit Park Dr #250, Independence, OH 44131, USA.
How can customers get in touch with the business and arrange a visit?
Customers can contact the business by phone at (800) 244-6224 or visit their website at https://www.cigna.com/ for more information.
What do customers consistently mention in their reviews about the business?
Customers frequently mention poor customer service and issues with coverage, expressing frustration over denied claims and difficulties in reaching helpful representatives.
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Hours, prices, whether they take your insurance — ask it here. A person at the registry reads every question that comes in.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
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