local ai registry · agent view · /biz/ut/provo/excel-eye-center-provo-ut

# Excel Eye Center

Eye Care Center — Provo, Utah. Registry entry: https://localairegistry.com/biz/ut/provo/excel-eye-center-provo-ut

**AI Score: 63/100** (Mixed, verified July 18, 2026) — methodology: https://localairegistry.com/methodology

## What AI assistants say (named by 1 of 3)

### ChatGPT — not named
Asked: "best eye care center in Provo" (checked July 16, 2026)
> ChatGPT answered with other businesses; Excel Eye Center was not mentioned.

### Perplexity — named
Asked: "best eye care center in Provo" (checked July 18, 2026)
> Completed 2 steps Excel Eye Center 4.6 Utah Valley Eye Center 4.9 Moran Eye Center at Parkway Health Center 3.5 Slate Canyon Eye Care 4.9 Rocky Mountain University Eye Institute 4.9 Insight Eye Care 4.3 Utah Valley Vision

### Gemini — not named
Asked: "best eye care center in Provo" (checked July 16, 2026)
> Gemini answered with other businesses; Excel Eye Center was not mentioned.

## Known for

Excel Eye Center is best known for its attentive optometry services, where patients receive comprehensive eye exams and personalized attention from experienced staff.

- Optometrists in Provo, Utah

## What reviews say

> Excel Eye Center in Provo has a mixed reputation among customers. While some praise the expertise and attentiveness of doctors like Dr. Hansen and Dr. Schmutz, others report significant issues with billing practices and customer service. Patients appreciate the thoroughness of their eye exams, but many express frustration over unexpected charges and poor communication from staff.

Consistently praised:
- Dr. Joshua Hansen's thorough eye exams
- Dr. Mason Schmutz's expertise
- Raquel's friendly front desk service

Recurring complaints:
- Unexpected billing and charges
- Poor communication regarding insurance
- Damage to glasses during service

Bottom line: Excel Eye Center is known for skilled doctors but faces criticism for billing transparency and customer service issues.

## Score breakdown

| Signal | Weight | Score /100 |
| --- | --- | --- |
| Retrieval grounding | 26% | 100 |
| Off-property attestation | 20% | 41 |
| AI visibility | 14% | 33 |
| Reviews & response | 12% | 82 |
| Backlink & citation authority | 8% | 58 |
| Google Business Profile | 8% | 90 |
| Speed & mobile | 7% | 66 |
| Content freshness & schema | 5% | 57 |

## Others on record in Provo

- Utah Valley Eye Center — AI Score 62
- Utah Valley Vision Care — AI Score 53
- Eye Clinic & Aesthetics of Provo — AI Score 48
- DR. JEFFREY P. GARDINER, D.O. — AI Score 41

Excel Eye Center ranks 1 of 6 in its category here.

## Facts

- Address: 1735 N State St, Provo, UT 84604, USA
- Phone: (801) 374-1818
- Website: exceleyecenter.com
- Hours Mon: 8:00 AM – 5:00 PM
- Hours Tue: 8:00 AM – 5:00 PM
- Hours Wed: 8:00 AM – 5:00 PM
- Hours Thu: 8:00 AM – 5:00 PM
- Hours Fri: 8:00 AM – 5:00 PM
- Hours Sat: Closed
- Hours Sun: Closed

## Questions

### What are the operating hours of Excel Eye Center?
The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

### Does Excel Eye Center accept reservations?
The clinic does not require reservations for appointments.

### What is Excel Eye Center known for?
The clinic is known for its compassionate staff and thorough eye examinations, with many patients praising the expertise of their doctors.

### Is there parking available at Excel Eye Center?
Yes, there is parking available at the clinic for patients visiting for their appointments.

### What special features does Excel Eye Center offer?
The clinic is recognized for its attentive staff who take the time to address patient concerns and provide personalized care during eye exams.

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Source: Local AI Registry (https://localairegistry.com). The registry re-checks every entry.