Neighbour Express Drop-Off Point

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# Neighbour Express Drop-Off Point, Surrey BC: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/bc/surrey/neighbour-express-drop-off-point-sky-mart-surrey-bc. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-10-28.

Canonical: https://localairegistry.com/biz/bc/surrey/neighbour-express-drop-off-point-sky-mart-surrey-bc

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvrf4zlk0iliyeyjzi3gr5e4%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvrf4zlk0iliyeyjzi3gr5e4%2F1.jpg)


## In short

Neighbour Express Drop-Off Point is a courier service in Surrey, BC. Its AI Score is 30 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Courier service |
| Address | 12888 80 Ave #118-B, Surrey, BC V3W 3A8, Canada |
| Hours | Mon to Fri 10 AM to 7 PM · Sat 11 AM to 6 PM · Sun 11 AM to 5 PM |
| Phone | (800) 683-5708 |
| Rating | 3.8 across 42 reviews on Google |
| Updated | October 28, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 12888 80 Ave #118-B, Surrey, BC V3W 3A8, Canada | Confirmed | Google Business Profile |
| Location info | Description | Welcome to Neighbour Express! With over 100+ return locations in Greater Toronto and Greater Vancouver area, we make your return process convenient and easy. To find the nearest return point, please visit our official website and search for the location closest to you. This way, you can ensure a hassle-free return experience. Thank you for choosing Neighbour Express for your logistics needs! | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Fri 10:00 AM to 7:00 PM · Sat 11:00 AM to 6:00 PM · Sun 11:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Neighbour Express Drop-Off Point - Sky Mart Surrey | Confirmed | Google Business Profile |
| Location info | Phone | (800) 683-5708 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 11:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 5:00 PM | Confirmed | Google Business Profile |
| Links | Website | https://neighbourexpress.com/ | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

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## The team

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## Visiting Neighbour Express

Address: 12888 80 Ave #118-B, Surrey, BC V3W 3A8, Canada. Phone: (800) 683-5708. Hours: Mon to Fri 10 AM to 7 PM · Sat 11 AM to 6 PM · Sun 11 AM to 5 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Welcome to Neighbour Express! With over 100+ return locations in Greater Toronto and Greater Vancouver area, we make your return process convenient and easy. To find the nearest return point, please visit our official website and search for the location closest to you. This way, you can ensure a hassle-free return experience. Thank you for choosing Neighbour Express for your logistics needs!"


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


## Reputation

3.8 average across 42 reviews: Google 42. (Confirmed, read October 28, 2026.)

The service is marred by complaints of excessive fees and inconsistent staff behavior, which detracts from its convenience. (AI guess, from 42 reviews.)


### What people like

- Convenient drop-off location
- Quick service
- Professional and helpful staff


### What people do not like

- High charges for basic supplies
- Rude staff interactions
- Long waits before opening hours


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### last update from here was when?


### torn between Neighbour Express and Skymart Courier?


### anything worth doing near Neighbour Express while I wait?


### best courier service in Surrey, BC


### do they do Saturdays


### Downsides nobody puts in a five star review?


### somewhere cheaper in Surrey that is not a risk?


### Any names worth asking for?


### is the lot here ever full?


### points or member pricing at Neighbour Express, worth signing up?


### quietest day to hit Neighbour Express?


### the good stuff about this place, what is it?


### Booking a first visit here, what happens?


### booked my first appointment here, how does it go


### ballpark before I book, what am I looking at


### how do I reach Neighbour Express to sort something out?


### what does Neighbour Express actually get right?


### opening hours at Neighbour Express in Surrey, what are they these days?


### where exactly is this place?


### Can I get in this week at Neighbour Express?


## The AI Score: 30 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Surrey courier services run 24 to 32. Fair starts at 45, good at 65. Neighbour Express scores 30, above the Surrey average of 28. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Neighbour Express |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 |  | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. |  |
| Reviews & response | 12 | 69 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 55 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 79 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 45 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 54 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a courier service: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Neighbour Express |
| --- | --- | --- | --- | --- |
| Neighbour Express Drop-Off Point | LocalBusiness | #business | https://neighbourexpress.com/ | Subject of this page |
| Surrey, British Columbia | City | #city |  | City Neighbour Express is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the courier services in Surrey, linked to the lists and towns around it.


### Lists

- Best courier services in Surrey: https://localairegistry.com/leaderboards/bc/surrey/courier-service
- Best businesses in Surrey: https://localairegistry.com/leaderboards/bc/surrey


### Nearby

- /burnaby: https://localairegistry.com/leaderboards/bc/burnaby
- /delta: https://localairegistry.com/leaderboards/bc/delta
- /abbotsford: https://localairegistry.com/leaderboards/bc/abbotsford
- /port-coquitlam: https://localairegistry.com/leaderboards/bc/port-coquitlam
- /mission: https://localairegistry.com/leaderboards/bc/mission
- /coquitlam: https://localairegistry.com/leaderboards/bc/coquitlam


### Every list

- Every leaderboard in British Columbia: https://localairegistry.com/leaderboards/bc


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJy7wOiXDZhVQRfvmjQPR6s9I (accessed Oct 28, 2026)