bad experiences at T-Mobile, anyone?
Long wait times for service. Inconsistent support from staff. Unprofessional behavior from employees.
12730 HAWTHORNE BLVD G · HAWTHORNE
Cell Phone Store in Hawthorne, California
12730 Hawthorne Blvd G, Hawthorne, CA 90250, USA · (424) 348-2250
Of the cell phone stores in Hawthorne on the registry, Metro by T-Mobile ranks first. T-Mobile is second of 6.
Located at 12730 Hawthorne Blvd, T-Mobile in Hawthorne offers a mix of customer experiences, with a rating of 3.6 based on 114 reviews. While some patrons praise the staff for their helpfulness and patience, particularly highlighting a positive interaction with Daisy, others have expressed disappointment with inconsistent service and long wait times.
Despite the mixed reviews, many customers appreciate the deals available, especially for home internet. This store stands as a local option for those seeking mobile services, with a team that strives to assist customers through their needs.
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Long wait times for service. Inconsistent support from staff. Unprofessional behavior from employees.
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The most recent post on this business’s Google listing is from October 9, 2025. We hold 10 posts from it, read on August 4, 2026.
Asked ChatGPT on August 4, 2026; it named T-Mobile. It said: “The best cell phone store in Hawthorne may vary based on personal preferences, but popular options include Verizon,…
The shop does not accept reservations.
The shop is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
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T-Mobile holds an AI Score of 64. Metro by T-Mobile holds 64. On Google they rate 3.6 and 4.6. Those are the figures the registry holds for both.
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Sunday is the quietest day on this listing. Friday is the busiest.
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Daisy's assistance with home internet setup. Jocelyn and Hilda's help with device claims. Jonathon's support with iPad purchase. That is the pattern across 25 reviews.
Metro by T-Mobile leads the Hawthorne cell phone store leaderboard with an AI Score of 64, followed by T-Mobile (64), T-Mobile Experience Store (55) and Total Wireless (42).
The shop is known for its customer service and helpful staff, often providing assistance with phone transfers and home internet deals.
The shop offers parking for customers, making it convenient to visit.
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The shop does not offer online ordering at this time.
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