Eye Care Center
Altos Family Optometry
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 16, 2026
What AI says about Altos.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best optometrist in Los Altos”
ChatGPT answered with other businesses. Altos Family Optometry was not mentioned.
Checked July 16, 2026
Gemini
Not named
Asked “best optometrist in Los Altos”
Gemini answered with other businesses. Altos Family Optometry was not mentioned.
Checked July 16, 2026
Named by 0 of 2 assistants as of July 16, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Altos Family Optometry excels in personalized eye care and has built a reputation for attentive service and knowledgeable staff, particularly with families. Their commitment to quality is evident in patient reviews.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers appreciate the thorough and professional care at Altos Family Optometry, especially praising Dr. Lodenquai for her expertise in eye health. Many highlight the attentive service from staff like Edward and Josh, who go the extra mile to ensure satisfaction, even in challenging situations like prescription errors.
Consistently praised
Recurring complaints
The bottom line: Altos Family Optometry is distinguished by its dedicated staff and commitment to resolving customer issues, despite some challenges with prescriptions.
The score, explained
Why 35.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
79% of eye care centers in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 16, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 10:00 AM – 5:00 PM
- Monday10:00 AM – 5:00 PM
- Tuesday10:00 AM – 2:00 PM
- Wednesday10:00 AM – 5:00 PM
- Thursday10:00 AM – 5:00 PM
- Friday10:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Spot something wrong in this entry?
Questions
About Altos Family Optometry.
What are the hours of operation for Altos Family Optometry?
The clinic is open Monday, Wednesday, Thursday, and Friday from 10:00 AM to 5:00 PM, and Tuesday from 10:00 AM to 2:00 PM. They are closed on Saturdays and Sundays.
Does Altos Family Optometry accept reservations?
The clinic does not accept reservations; they operate on a walk-in basis.
What is Altos Family Optometry known for?
The clinic is known for its excellent customer service, professional staff, and high-quality eye care, with many long-term patients recommending Dr. Lodenquai for her expertise.
Is there parking available at Altos Family Optometry?
Yes, there is parking available near the clinic for patients visiting for their appointments.
What special features does Altos Family Optometry offer?
The clinic offers extensive service options and takes extra care to ensure patient satisfaction, with staff known for their patience and professionalism.
For business owners
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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