Marshalls

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# Marshalls, Los Angeles CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/los-angeles/marshalls-los-angeles-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-08-03.

Canonical: https://localairegistry.com/biz/ca/los-angeles/marshalls-los-angeles-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsdzp4k401h2yekwqr1c28uq%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsdzp4k401h2yekwqr1c28uq%2F1.jpg)
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- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsdzp4k401h2yekwqr1c28uq%2F3.jpg)
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## In short

Marshalls is a department store in Los Angeles, CA. Its AI Score is 30 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Department store |
| Address | 5507 Hollywood Blvd Sb, Los Angeles, CA 90028, USA |
| Hours | Mon to Sun 9:30 AM to 9:30 PM |
| Phone | (323) 464-1183 |
| Rating | 4.3 across 1,869 reviews on Google |
| Quietest time | Wednesday |
| Updated | August 3, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 5507 Hollywood Blvd Sb, Los Angeles, CA 90028, USA | Confirmed | Google Business Profile |
| Location info | Description | Retail chain offering brand-name clothing, accessories, shoes & housewares. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Location info | Name | Marshalls | Confirmed | Google Business Profile |
| Location info | Phone | (323) 464-1183 | Confirmed | Google Business Profile |
| Hours | Monday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Friday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 9:30 AM to 9:30 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories sales | AI guess |  |
| Services | Service | Clothing sales | AI guess |  |
| Services | Service | Housewares sales | AI guess |  |
| Services | Service | Shoes sales | AI guess |  |
| Links | Website | https://www.marshalls.com/ | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Marshalls

Address: 5507 Hollywood Blvd Sb, Los Angeles, CA 90028, USA. Phone: (323) 464-1183. Hours: Mon to Sun 9:30 AM to 9:30 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Retail chain offering brand-name clothing, accessories, shoes & housewares."


### When to go

Quietest day: Wednesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Hollywood / Western | Bus stop | 1 min walk |
| The Happy Tacos | Mexican restaurant | 1 min walk |
| Hollywood / Western | Bus stop | 1 min walk |
| Levant Rooftop Parking | Parking lot | 1 min walk |
| Farmer Boys | Fast food restaurant | 1 min walk |
| Jersey Mike's Subs | Sandwich shop | 1 min walk |


## Reputation

4.3 average across 1,869 reviews: Google 1,869. (Confirmed, read August 3, 2026.)

This Marshalls struggles with customer service and operational issues, leading to a negative shopping experience despite a wide range of products. (AI guess, from 1,869 reviews.)


### What people do not like

- Pricing inconsistencies between shelf and clearance items
- Rude or dismissive staff interactions
- Parking ticket issues due to unclear signage
- Unsanitary restroom conditions
- Inaccessibility of restrooms for customers


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 3 of the 21 directories we checked.

| Directory | Listed |
| --- | --- |
| Alignable | Not listed |
| Angi | Not listed |
| Apple Maps | Listed |
| BBB | Not listed |
| Birdeye | Not listed |
| Brownbook | Not listed |
| Chamber of Commerce | Listed |
| Cylex | Not listed |
| DexKnows | Not listed |
| Facebook | Not listed |
| Foursquare | Not listed |
| Hotfrog | Not listed |
| Manta | Not listed |
| MapQuest | Not listed |
| MerchantCircle | Listed |
| Nextdoor | Not listed |
| Superpages | Not listed |
| Trustpilot | Not listed |
| Tupalo | Not listed |
| Yellowbook | Not listed |
| Yellow Pages | Not listed |


## Questions people ask


### points or member pricing here, worth signing up?


### is Curacao any better for Affordable clothing and home goods


### Worth the hype at Marshalls?


### walk ins, or is it booked solid


### anything new from Marshalls lately?


### trying to avoid the rush, which day is quiet


### what time does Marshalls in Los Angeles actually open?


### Somewhere to park near Marshalls?


### walking in for a first visit, what happens


### budget options in Los Angeles, what is decent


### Coffee near Marshalls on Hollywood?


### bad experiences at Marshalls, anyone?


### how much is a first visit around here


### Booking here, how does it work?


### best department store in Los Angeles


### Are there any special features here?


## The AI Score: 30 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Los Angeles department stores run 26 to 32. Fair starts at 45, good at 65. Marshalls scores 30. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Marshalls |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 27 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 80 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 67 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 81 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 11 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Poor |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a department store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Marshalls |
| --- | --- | --- | --- | --- |
| Marshalls | LocalBusiness | #business | https://www.marshalls.com/ | Subject of this page |
| Los Angeles, California | City | #city |  | City Marshalls is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the department stores in Los Angeles, linked to the lists and towns around it.


### Lists

- Best department stores in Los Angeles: https://localairegistry.com/leaderboards/ca/los-angeles/department-store
- Best businesses in Los Angeles: https://localairegistry.com/leaderboards/ca/los-angeles


### Nearby

- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJS0BNbFC_woARvKP2RJ4xjCg (accessed Aug 3, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 30, 2026; ChatGPT and Perplexity via DataForSEO on Oct 30, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)