Eye Care Center
Eye City Optometry
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 18, 2026
What AI says about Eye.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best optometrist in Mountain View”
ChatGPT answered with other businesses. Eye City Optometry was not mentioned.
Checked July 16, 2026
Perplexity
Named ✓
Asked “best optometrist in Mountain View”
“Completed 2 steps Pacific Eye Care Optometry 4.5 Eye City Optometry 4.1 Sight Optometry 3.9 Mountain View Optometry & Contact Lens Clinic 3.9 Los Altos Optometric Group 4.5 Eye Lite Optometry Inc.”
Checked July 18, 2026
Gemini
Not named
Asked “best optometrist in Mountain View”
Gemini answered with other businesses. Eye City Optometry was not mentioned.
Checked July 16, 2026
Named by 1 of 3 assistants as of July 18, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Eye City Optometry stands out for its thorough eye exams and personalized frame selection, ensuring a comfortable and tailored experience for patients. The friendly staff and attention to detail enhance the overall visit.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe Eye City Optometry as a place with a mix of thorough eye exams and personalized care, particularly with Dr. Kha, who is noted for her attention to detail and patient communication. However, experiences vary widely, with some feeling rushed or pressured during their visits, leading to a lack of trust in the services provided.
Consistently praised
Recurring complaints
The bottom line: Eye City Optometry offers detailed eye exams and personalized care, but customer experiences can be inconsistent, particularly regarding service quality and pressure tactics.
The score, explained
Why 32.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
86% of eye care centers in the registry outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 18, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 9:00 AM – 5:30 PM
- Monday9:00 AM – 5:30 PM
- Tuesday9:00 AM – 5:30 PM
- WednesdayClosed
- Thursday9:00 AM – 5:30 PM
- Friday9:00 AM – 5:30 PM
- Saturday8:00 AM – 6:00 PM
- SundayClosed
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Questions
About Eye City Optometry.
What are the operating hours of Eye City Optometry?
Eye City Optometry operates Monday, Tuesday, Thursday, and Friday from 9:00 AM to 5:30 PM, Saturday from 8:00 AM to 6:00 PM, and is closed on Wednesday and Sunday.
Does Eye City Optometry accept reservations?
The clinic does not accept reservations; patients are welcome to walk in during operating hours.
What is Eye City Optometry known for?
Eye City Optometry is known for its thorough eye exams, personalized care, and a friendly, professional staff that assists with frame selection and lens fitting.
Is there parking available at Eye City Optometry?
Yes, there is parking available at the location of Eye City Optometry for the convenience of their patients.
What special features does Eye City Optometry offer?
The clinic offers a comfortable and relaxing atmosphere, detailed eye exams, and tailored solutions for various vision needs, including specialized care for conditions like astigmatism.
For business owners
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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