Local AI Registry

Urgent Care Center

Sutter Urgent Care

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

701 E El Camino Real 2nd floor

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63/100
Fair

65 or better is good. 45 to 64 is fair. Under 45 is poor.

Verified August 17, 2026

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Sutter Urgent Care — Mountain View, California
Sutter Urgent Care · 701 E El Camino Real 2nd floor

What AI says about Sutter.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked “best urgent care center in Mountain View”

ChatGPT answered with other businesses. Sutter Urgent Care was not mentioned.

Checked August 17, 2026

Perplexity

No answer

We have no answer from Perplexity to show.

Gemini

Named ✓

Asked “best urgent care center in Mountain View”

“**Sutter Urgent Care - Mountain View** * **Why it's often a top choice:** Backed by the Sutter Health system, it generally has a good reputation for quality care.”

Checked August 17, 2026

Named by 1 of 2 assistants as of August 17, 2026. We have no answer on record from 1 more.

What people keep saying.2

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Customers at Sutter Urgent Care in Mountain View report a mix of experiences, with some praising the thoroughness and professionalism of doctors like Dr. Rose and Dr. Reddy, while others express frustration over long waits and billing issues. The facility is noted for its clean environment and efficient processes during less busy times, but complaints about staff demeanor and communication persist.

Consistently praised

Dr. Rose's thoroughness in explaining conditions
Dr. Reddy's careful diagnosis and referral
Quick treatment for nosebleeds by Dr. Mai-Tran Le

Recurring complaints

Long waits past the appointment time
Frustrating billing practices
Unresponsive front desk staff

The bottom line: Sutter Urgent Care is recognized for its capable doctors but faces criticism for inefficiencies and billing concerns.

Sutter Urgent Care — Mountain View, California
Sutter Urgent Care · 701 E El Camino Real 2nd floor

The score, explained

Why 63.3

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 93% of urgent care centers in the registry.

Scanned August 17, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
70
Off-property attestationVolume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
41
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.
50
Reviews & responseThe star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
92
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
68
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
90
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
62
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
72

What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology

Standing

Where the entry ranks.

1st

of 2 urgent care centers in Mountain View, ranked by AI Score.

See the Mountain View leaderboard

Sutter Urgent Care — Mountain View, California
Sutter Urgent Care · 701 E El Camino Real 2nd floor

The facts

Address701 E El Camino Real 2nd floor, Mountain View, CA 94040, USA
Hours
Today (Tue) · 8:00 AM – 8:00 PM
  • Monday8:00 AM – 8:00 PM
  • Tuesday8:00 AM – 8:00 PM
  • Wednesday8:00 AM – 8:00 PM
  • Thursday8:00 AM – 8:00 PM
  • Friday8:00 AM – 8:00 PM
  • Saturday8:00 AM – 8:00 PM
  • Sunday8:00 AM – 8:00 PM
Phone(650) 934-7800
Websitesutterhealth.org

Typically busiest — Monday

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Map of the area around Sutter Urgent Care
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Sutter Urgent Care.

Does Sutter Urgent Care accept reservations?

The clinic does not accept reservations, and patients are seen on a first-come, first-served basis.

What are the operating hours of Sutter Urgent Care?

The clinic is open daily from 8:00 AM to 8:00 PM, including weekends.

What is Sutter Urgent Care known for?

The clinic is known for its friendly and professional staff, as well as providing thorough medical evaluations and timely care for urgent health issues.

Is there parking available at Sutter Urgent Care?

Yes, there is parking available for patients at the clinic.

What special features does Sutter Urgent Care offer?

The clinic offers quick access to medical care, with many patients reporting brief wait times and comprehensive follow-up care.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

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