Local AI Registry

Surgical Center

Newport Coast Surgical Institute

The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.

20360 SW Birch St Ste 110
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43/100
Needs attention

Strong is 80 or better. Under 40 is weak. Half of surgical centers in the registry score 26–51.

Verified July 17, 2026

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Newport Coast Surgical Institute — Newport Beach, California
Newport Coast Surgical Institute · 20360 SW Birch St Ste 110

What AI says about Newport.1

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.

ChatGPT

Not named

Asked best surgical center in Newport Beach

ChatGPT answered with other businesses. Newport Coast Surgical Institute was not mentioned.

Checked July 16, 2026

Perplexity

Named ✓

Asked best surgical center in Newport Beach

hoagorthopedicinstitute Newport Coast Surgical Institute (MemorialCare/Hoag-related listing) Described as a modern surgical institute with advanced technology and family-friendly environment.

Checked July 17, 2026

Gemini

Not named

Asked best surgical center in Newport Beach

Gemini answered with other businesses. Newport Coast Surgical Institute was not mentioned.

Checked July 16, 2026

Named by 1 of 3 assistants as of July 17, 2026.

Reputation

What they’re known for.2

Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.

Newport Coast Surgical Institute excels in providing a clean and modern surgical environment, with a focus on patient comfort and attentive care during procedures like hip and knee replacements.

What people keep saying.3

Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.

Reviewers describe Newport Coast Surgical Institute as a clean, modern facility with attentive and compassionate staff. Patients appreciate the thorough pre-operative care and the professionalism of doctors like Dr. Chokshi and Ryan Stencil, who are noted for their skills in hip and knee replacements, respectively.

Consistently praised

Dr. Chokshi's hip replacement surgery
Ryan Stencil's knee replacement care
Compassionate nursing staff, especially Katie Crowley
Clean and modern facility
Effective pre-operative preparation

Recurring complaints

Unprofessional front office staff
Billing department issues
Chaotic surgery room environment

The bottom line: The institute is distinguished by its skilled surgeons and a strong emphasis on patient care, though some administrative challenges have been noted.

Newport Coast Surgical Institute — Newport Beach, California
Newport Coast Surgical Institute · 20360 SW Birch St Ste 110

The score, explained

Why 43.4

Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.

Higher than 66% of surgical centers in the registry.

Scanned July 17, 2026

SignalScore /100
Retrieval groundingWhether you appear in the ranked results AI retrieves and cites — AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.
25
Off-property attestationVolume and consistency of what others say about you — YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.
42
AI visibilityWhether ChatGPT, Gemini, Perplexity, and AI Overviews name you — and for the right service.
33
Reviews & responseNot just star average — volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.
73
Backlink & citation authorityDomain authority and editorial quality of the sources that attest to you.
53
Google Business ProfileRequired and recommended fields; update cadence. The listing AI pulls from first.
84
Speed & mobileCore Web Vitals at the 75th percentile, on a real phone.
66
Content freshness & schemaCrawl recency, intent alignment, valid JSON-LD, canonicals.
57

What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.

Read the full methodology

Standing

Where the entry ranks.

2nd

of 2 surgical centers in Newport Beach, ranked by AI Score.

See the Newport Beach leaderboard

01Newport Center Surgical51 · 4.6 ★
02Newport Coast Surgical Institute43 · 4.5 ★
Newport Coast Surgical Institute — Newport Beach, California
Newport Coast Surgical Institute · 20360 SW Birch St Ste 110

The facts

Address20360 SW Birch St Ste 110, Newport Beach, CA 92660, USA
Hours
Today (Mon) · 8:00 AM – 5:00 PM
  • Monday8:00 AM – 5:00 PM
  • Tuesday8:00 AM – 5:00 PM
  • Wednesday8:00 AM – 5:00 PM
  • Thursday8:00 AM – 5:00 PM
  • Friday8:00 AM – 5:00 PM
  • SaturdayClosed
  • SundayClosed
Map of the area around Newport Coast Surgical Institute
Open in Google Maps ↗© Mapbox © OpenStreetMap

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Questions

About Newport Coast Surgical Institute.

What are the operating hours of Newport Coast Surgical Institute?

Newport Coast Surgical Institute operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Does Newport Coast Surgical Institute require reservations for surgeries?

The business does not require reservations for surgeries, allowing patients to schedule their procedures directly.

What is Newport Coast Surgical Institute known for?

Newport Coast Surgical Institute is known for its compassionate staff, clean and modern facilities, and a variety of surgical procedures, including cataract surgeries and joint replacements.

Is there parking available at Newport Coast Surgical Institute?

Yes, there is parking available for patients at Newport Coast Surgical Institute, making it convenient for visitors.

What special features does Newport Coast Surgical Institute offer?

The business offers a comfortable and clean environment, attentive staff, and a focus on patient care, ensuring a positive experience for those undergoing surgery.

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What AI says about you today

The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.

Your fix list

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Correct the details AI reads

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