The reviews look glowing. What are the real complaints?
Rude and dismissive staff interactions. Inconsistent treatment based on customer appearance. Poor handling of returns and exchanges.
1001 - 660 STANFORD SHOPPING CENTER · PALO ALTO
Women's Clothing Store in Palo Alto, California
1001 - 660 Stanford Shopping Center, Palo Alto, CA 94304, USA · (650) 683-6073
Of the women's clothing stores in Palo Alto on the registry, Anthropologie ranks first. Aritzia is second of 5.
Located at the Stanford Shopping Center in Palo Alto, Aritzia is a women's clothing store that has garnered mixed reviews from its visitors. While some customers appreciate the selection and helpful staff, like Erica, who has been praised for her assistance, others have reported experiences of rudeness and discriminatory treatment.
The store's atmosphere is marked by a blend of enthusiasm from loyal shoppers and frustration from those who have faced challenges with customer service. Despite its appeal to fashion enthusiasts, the overall sentiment suggests a need for improvement in the way customers are treated.
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Rude and dismissive staff interactions. Inconsistent treatment based on customer appearance. Poor handling of returns and exchanges.
* Aritzia (Stanford Shopping Center): Very popular for its trendy, minimalist, and high-quality contemporary fashion.
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Aritzia holds an AI Score of 31. Anthropologie holds 36. On Google they rate 2.1 and 4.3. Those are the figures the registry holds for both.
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Erica's personalized outfit styling. Rodi's attentive service. Lauren's helpfulness with indecisive customers. That is the pattern across 25 reviews.
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Shoppers frequently mention purchasing clothing items such as dresses and tops, often highlighting the shop's great selection and stylish offerings.
The shop is located at 1001 - 660 Stanford Shopping Center, Palo Alto, CA 94304, USA.
We read this business’s Google listing on September 14, 2026 and found no posts on it.
The shop is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:30 PM, and Sunday from 11:00 AM to 7:30 PM. They are closed on major…
Anthropologie leads the Palo Alto Women's Clothing Store leaderboard with an AI Score of 36, followed by Aritzia (31), Johnny Was (26) and Brandy Melville - Palo Alto (25).
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