Neiman Marcus

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# Neiman Marcus, Palo Alto CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/palo-alto/neiman-marcus-palo-alto-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/palo-alto/neiman-marcus-palo-alto-ca

## Photos

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## In short

Neiman Marcus is a clothing store in Palo Alto, CA. Its AI Score is 42 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Clothing store |
| Address | 400 Stanford Shopping Center, Palo Alto, CA 94304, USA |
| Hours | Mon to Sat 10 AM to 7 PM · Sun 11 AM to 6 PM |
| Phone | (650) 329-3300 |
| Rating | 4.1 across 598 reviews on Google |
| Quietest time | Tuesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 400 Stanford Shopping Center, Palo Alto, CA 94304, USA | Confirmed | Google Business Profile |
| Location info | Description | Neiman Marcus offers unparalleled collections of the highest quality clothing, shoes, handbags and cosmetics from world-renowned designers for men, women and children. Come visit Neiman Marcus and let our exceptional staff help you create an amazing shopping experience. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sat 10:00 AM to 7:00 PM · Sun 11:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Neiman Marcus | Confirmed | Google Business Profile |
| Location info | Phone | (650) 329-3300 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 6:00 PM | Confirmed | Google Business Profile |
| Services | Service | Clothing sales | AI guess |  |
| Services | Service | Cosmetics sales | AI guess |  |
| Services | Service | Handbag sales | AI guess |  |
| Services | Service | Personal shopping assistance | AI guess |  |
| Services | Service | Shoe sales | AI guess |  |
| Links | Website | https://stores.neimanmarcus.com/stores/paloalto/ca/paloalto/1024 | Confirmed | Google Business Profile |


## Services and prices

Add your services so AI can say what you offer


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Neiman Marcus

Address: 400 Stanford Shopping Center, Palo Alto, CA 94304, USA. Phone: (650) 329-3300. Hours: Mon to Sat 10 AM to 7 PM · Sun 11 AM to 6 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Neiman Marcus offers unparalleled collections of the highest quality clothing, shoes, handbags and cosmetics from world-renowned designers for men, women and children. Come visit Neiman Marcus and let our exceptional staff help you create an amazing shopping experience."


### When to go

Quietest day: Tuesday. Busiest day: Saturday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| NM Cafe | Restaurant | 1 min walk |
| Ralph's Coffee | Coffee shop | 1 min walk |
| Stanford Mall Parking | Parking lot | 2 min walk |
| Macy’s Café | Cafe | 2 min walk |
| Stanford Shopping Center | Bus stop | 2 min walk |
| Arboretum Rd & Quarry Rd | Bus stop | 2 min walk |


## Reputation

4.1 average across 598 reviews: Google 598. (Confirmed, read September 14, 2026.)

 (AI guess, from 598 reviews.)


### What people do not like

- Long waits for customer service
- Poor handling of returns and exchanges
- Unprofessional behavior from staff
- Inconsistent product availability and fulfillment


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### is Palo Alto expensive for this, or is it just here


### quietest day to hit Neiman Marcus?


### cancellation list here, is there one


### Whereabouts is the shop?


### reviews all look glowing, what are the real complaints?


### are prices in Palo Alto higher than everywhere else


### the good stuff about Neiman Marcus, what is it?


### best clothing store in Palo Alto


### membership, worth it or not


### What do shoppers most often mention buying at the shop?


### picking between the two, is Urban Outfitters the safer bet?


### last update from here was when?


### anything good on Stanford Shopping to kill time near the shop?


### do I need to fill anything in beforehand


### what time does Neiman Marcus in Palo Alto actually open?


## The AI Score: 42 of 100

It measures how likely AI engines are to recommend a business, and how accurately. Clothing stores on the registry run 23 to 62. Fair starts at 45, good at 65. Neiman Marcus scores 42. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Neiman Marcus |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 25 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 50 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Fair |
| Reviews & response | 12 | 85 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 60 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 16 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 52 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a clothing store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Neiman Marcus |
| --- | --- | --- | --- | --- |
| Neiman Marcus | LocalBusiness | #business | https://stores.neimanmarcus.com/stores/paloalto/ca/paloalto/1024 | Subject of this page |
| Palo Alto, California | City | #city |  | City Neiman Marcus is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the clothing stores in Palo Alto, linked to the lists and towns around it.


### Lists

- Best clothing stores in Palo Alto: https://localairegistry.com/leaderboards/ca/palo-alto/clothing-store
- Best businesses in Palo Alto: https://localairegistry.com/leaderboards/ca/palo-alto


### Nearby

- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJCTWfYjO7j4ARemLhswPf2bM (accessed Sep 14, 2026)
- [2] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)