The reviews look glowing. What are the real complaints?
Unprofessional staff behavior. Lack of accountability and transparency. Long wait times. Difficulty getting assistance with cases.
170 OTIS ST · SAN FRANCISCO
Social Services Organization in San Francisco, California
170 Otis St, San Francisco, CA 94103, USA · (855) 557-5100 · Mon-Fri 8am to 5pm
San Francisco Human Services Department ranks first of 6 social services organizations in San Francisco on the registry.
The San Francisco Human Services Department, located at 170 Otis St, serves as a vital resource for the community, providing essential social services to residents in need. 9 from 249 reviews, the department has garnered mixed feedback; while some appreciate the attentive and speedy service, others express concerns about professionalism among staff.
The recent move to a new address has been noted as an improvement, yet experiences vary widely, reflecting the challenges faced by public service organizations in meeting the diverse needs of the community.
Written by Registry AI from the Record. The owner hasn’t written one.
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Unprofessional staff behavior. Lack of accountability and transparency. Long wait times. Difficulty getting assistance with cases.
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The business is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturday and Sunday.
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Quick service at new location. Attentive staff. That is the pattern across 25 reviews.
One of the most well-regarded social services organizations in San Francisco is the San Francisco Department of Homelessness and Supportive Housing. Other notable organizations…
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The business is located at 170 Otis St, San Francisco, CA 94103, USA.
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San Francisco Human Services Department leads the San Francisco Social Services Organization leaderboard with an AI Score of 39, followed by St Anthony Foundation Tech Lab (37)…
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Customers can contact the business by phone at (855) 557-5100 or visit their website at http://www.sfhsa.org/ for more information.
San Francisco Human Services Department holds an AI Score of 39. St Anthony Foundation Tech Lab holds 37. On Google they rate 3.9 and 5.0. Those are the figures the registry holds…
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Customers have noted that the service can be very helpful and speedy, but there are also significant concerns regarding unprofessional behavior from some employees.
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No. The listing shows San Francisco Human Services Department closed on Saturday and Sunday. It opens Monday, Tuesday, Wednesday, Thursday and Friday.
We read this business’s Google listing on September 15, 2026 and found no posts on it.
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The permanent question and answer record for San Francisco Human Services Department. Neighbors ask under pseudonyms, Registry AI answers from the Record, and every answer shows its sources. The mod posts once a week. Everything else here is a person. The owner hasn’t claimed this community yet.
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