Mobile City

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# Mobile City, San Jose CA: Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/mobile-city-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/mobile-city-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu1925uc0m9eyexvsicqfosw%2F0.jpg)
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- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu1925uc0m9eyexvsicqfosw%2F3.jpg)
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## In short

Mobile City is a cell phone store in San Jose, CA. Its AI Score is 26 of 100, which is poor.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Cell phone store |
| Address | 1143 Story Rd, San Jose, CA 95122, USA |
| Hours | Mon to Sun 10 AM to 7 PM |
| Phone | (408) 417-5000 |
| Rating | 3.6 across 103 reviews on Google |
| Quietest time | Wednesday |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 1143 Story Rd, San Jose, CA 95122, USA | Confirmed | Google Business Profile |
| Location info | Description | Mobile phone dealer & repair shop also offering such services as unlocking, flashing & rooting. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Sun 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Location info | Name | Mobile City | Confirmed | Google Business Profile |
| Location info | Phone | (408) 417-5000 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 10:00 AM to 7:00 PM | Confirmed | Google Business Profile |
| Services | Service | Accessories | From their website | Business website |
| Services | Service | Cell phone repair | From their website | Business website |
| Services | Service | Computer repair | From their website | Business website |
| Services | Service | Inventory | From their website | Business website |
| Services | Service | Mobile phone flashing | AI guess |  |
| Services | Service | Mobile phone rooting | AI guess |  |
| Services | Service | Mobile phone sales | AI guess |  |
| Services | Service | Mobile phone unlocking | AI guess |  |
| Services | Service | Virus removal | From their website | Business website |
| Links | Website | http://www.alexmobilecity.com/ | Confirmed | Google Business Profile |


## Services and prices

These are the 5 services Mobile City offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Accessories |  |  |  | From their website |
| Cell phone repair |  |  |  | From their website |
| Computer repair |  |  |  | From their website |
| Inventory |  |  |  | From their website |
| Virus removal |  |  |  | From their website |


### Known for

Share your review link so AI can say what you're known for


## The team

Add your team so AI can name who works here


## Visiting Mobile City

Address: 1143 Story Rd, San Jose, CA 95122, USA. Phone: (408) 417-5000. Hours: Mon to Sun 10 AM to 7 PM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Mobile phone dealer & repair shop also offering such services as unlocking, flashing & rooting."


### When to go

Quietest day: Wednesday. Busiest day: Sunday. From the popular times on its Google listing.


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Banh Mi Oven | Sandwich shop | 1 min walk |
| Green Lotus Restaurant | Vietnamese restaurant | 1 min walk |
| Tasty Pot - Story Road | Taiwanese restaurant | 1 min walk |
| Vịt Đông Quê | Vietnamese restaurant | 1 min walk |
| Story and McLaughlin | Transit station | 1 min walk |
| McLaughlin and Story | Transit station | 1 min walk |


## Reputation

3.6 average across 103 reviews: Google 103. (Confirmed, read September 14, 2026.)

Mobile City struggles with consistent quality and customer service, leading to numerous complaints about repairs and pricing. (AI guess, from 103 reviews.)


### What people like

- Quick service for some repairs
- Helpful technician


### What people do not like

- Poor quality of repairs
- Unresponsive customer service
- Overpriced services
- Devices returned in worse condition
- Warranty issues not honored


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Get listed in directories so AI can tell you're real


## Questions people ask


### Are the hours on Google right for Mobile City in San Jose?


### Booking a first visit at Mobile City, what happens?


### anything new from Mobile City lately?


### Whereabouts is Mobile City?


### Any membership pricing here?


### ballpark before I book, what am I looking at


### What do shoppers most often mention buying here?


### best cell phone store in San Jose


### somewhere cheaper in San Jose that is not a risk?


### anywhere on Story to sit while I wait


### is there a day here that is not slammed


### walk ins, or is it booked solid


### which one, Mobile City or Cricket Wireless?


### reviews all look glowing, what are the real complaints?


### Why do people rate the shop?


## The AI Score: 26 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose cell phone stores run 24 to 38. Fair starts at 45, good at 65. Mobile City scores 26, below the San Jose average of 31. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Mobile City |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Poor |
| Reviews & response | 12 | 84 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 52 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 48 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 49 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a cell phone store: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Mobile City |
| --- | --- | --- | --- | --- |
| Mobile City | LocalBusiness | #business | http://www.alexmobilecity.com/ | Subject of this page |
| San Jose, California | City | #city |  | City Mobile City is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the cell phone stores in San Jose, linked to the lists and towns around it.


### Lists

- Best cell phone stores in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/cell-phone-store
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJL0eTppTLj4ARbI-vl3wFvpM (accessed Sep 14, 2026)
- [2] alexmobilecity.com, https://alexmobilecity.com/ (accessed Sep 20, 2026)
- [3] alexmobilecity.com, https://alexmobilecity.com/inventory/ (accessed Sep 20, 2026)
- [4] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Sep 14, 2026, https://localairegistry.com/methodology (accessed Sep 20, 2026)