Local AI Registry

The FIX

Unclaimed
The FIX, San Jose, California[Photo 1]
[Photo 2]
[Photo 3]

Mobile phone repair shop in San Jose, CA

4.8 · 374 reviewsOpens today at 10 AM

Introducing The Fix at Westfield Oakridge Mall in San Jose, CA! Get ready for expert electronics repair that goes beyond expectations. Our skilled technicians are here to fix shattered screens, tackle complex issues, and bring devices back to life. But that's not all – step into a world of possibilities with our diverse range of mobile accessories and innovative gadgets. Experience excellence, innovation, and convenience at The Fix, your go-to destination for all things electronics. Get your device fixed the same day — most repairs are completed in 30 minutes or less while you shop.

Eligible to offer 20% cashback to customers who shop here.OrbitBack

AI ScorePerplexity mentions The FIX and ChatGPT and Gemini don't.Scored from 8 signals across search and AI.
47San Jose avg 350answered of 292%would go back0updates, last 30 days

Add your name so AI can say who owns the business

Unclaimed · Replies to reviews · Add the year you opened so AI can say how long you've been open

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ConfirmedVisitor submittedAI guess

Updated Sep 14, 2026Last activity 1 month ago, a question from commuter_on_salt_air.

Locals2Services13Team1VisitReputation374Updates0AI

Services

What The FIX offers, what it costs, and what people come for.

Known for

  • Iphone40% of reviews

The menu

  • IphoneFrom their websiteMobile phone repair shop
  • Repair confirmFrom their websiteMobile phone repair shop
  • TabletFrom their websiteMobile phone repair shop
  • FranchisingFrom their websiteMobile phone repair shop
  • AccessoriesFrom their websiteMobile phone repair shop

Photos

Add media AI can read
No code detected[Photo 1]
No code detected[Photo 2]
No code detected[Photo 3]
No code detected[Photo 4]

Team

Who you'll see, and whether their licenses check out.
Today10 AM to 8 PM
ParkingAdd your parking so AI can tell people where to park
Phone(408) 781-3074

Reputation

What reviews, press and directories say about The FIX.

Reviews

Add reviews AI can read

4.8from 374 reviews on Google

The FIX is known for quick service but faces serious complaints about the quality of repairs and customer support. Customers experience a mix of quick service and significant frustrations at The FIX. While some appreciate the fast repairs and helpful staff like Tahir and Zakir, many report issues with quality and customer service, leading to dissatisfaction and unresolved problems.

  • 592%
  • 40%
  • 30%
  • 20%
  • 18%
Would go back92%92% of reviews give the visit 4 or 5 stars.Positive 92%, 4 or 5 stars · Neutral 0%, 3 stars · Negative 8%, 1 or 2 stars
The good
  • Fast screen repairs
  • Helpful staff like Tahir and Zakir
  • Good customer service
The bad
  • Defective repairs leading to further issues
  • Poor quality replacement parts
  • Unresponsive customer service

Press and awards

Add press AI can read
Add a press story so AI can say who's written about you

Directories

Add to directories AI reads

Listed on 0 of the 6 directories AI reads.

DirectoryListed
FoursquareNot listed
SuperpagesNot listed
HotfrogNot listed
CylexNot listed
YellowbookNot listed
BirdeyeNot listed
+18and 18 more directories AI reads

Updates

How AI sees The FIX

The AI Score is out of 100, read from 8 signals across search and AI.

47out of 100

35 San Jose avg

What the score is made of

Signal and how much it countsThe FIX

  • Retrieval grounding 26%Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.25
  • Off-property attestation 20%Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.40
  • AI visibility 14%Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.50
  • Reviews & response 12%The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.90
  • Backlink & citation authority 8%Domain authority and editorial quality of the sources that attest to you.60
  • Google Business Profile 8%Required and recommended fields; update cadence. The listing AI pulls from first.90
  • Speed & mobile 7%Core Web Vitals at the 75th percentile, on a real phone.49
  • Content freshness & schema 5%Crawl recency, intent alignment, valid JSON-LD, canonicals.77

Every business is scored the same way, and nobody can pay for a better score.

The FIX’s full AI report

See exactly what AI says about you, and how to get picked

The FIXSpeed & mobileGoogle Business ProfileContent freshness & schemaBacklink & citation authorityRetrieval groundingReviews & responseOff-property attestationAI visibility

The FIX, as AI sees it. Blue signals help The FIX, and red ones hold it back.

  • The questions people ask ChatGPT, Perplexity and Gemini about mobile phone repair shops in San Jose, and who they name instead of you
  • What AI gets wrong about you, next to what’s true
  • What to change first so AI names you
Claim free to get the report

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What AI reads

The page ChatGPT, Gemini, Perplexity and Google read about The FIX. The code version is exactly what their crawlers get.

Local AI Registry · Mobile phone repair shops in San Jose, CA · Editorial

The FIX, San Jose CA: Iphone Prices & Reviews

Steve Lee

By Steve Lee, founder and CEO of Local AI Registry. Updated September 14, 2026.

Published September 14, 2026 · Updated September 14, 2026 · Machine-readable version below

In short

The FIX is a mobile phone repair shop in San Jose, CA. Its AI Score is 47 of 100, which is fair.

What each mark on this page means: https://localairegistry.com/methodology#marks

Key facts

FactValue
TypeMobile phone repair shop
Address925 Blossom Hill Rd #1681, San Jose, CA 95123, USA
HoursMon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7:30 AM
Phone(408) 781-3074
Rating4.8 across 374 reviews on Google
Known forIphone
UpdatedSeptember 14, 2026

All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

GroupFactValueMarkEvidence
Location infoAddress925 Blossom Hill Rd #1681, San Jose, CA 95123, USAConfirmedGoogle Business Profile
Location infoDescriptionIntroducing The Fix at Westfield Oakridge Mall in San Jose, CA! Get ready for expert electronics repair that goes beyond expectations. Our skilled technicians are here to fix shattered screens, tackle complex issues, and bring devices back to life. But that's not all to step into a world of possibilities with our diverse range of mobile accessories and innovative gadgets. Experience excellence, innovation, and convenience at The Fix, your go-to destination for all things electronics. Get your device fixed the same day to most repairs are completed in 30 minutes or less while you shop.ConfirmedGoogle Business Profile
Location infoHoursMon to Thu 10:00 AM to 8:00 PM · Fri to Sat 10:00 AM to 9:00 PM · Sun 11:00 AM to 7:30 AMConfirmedGoogle Business Profile
Location infoNameThe FIXConfirmedGoogle Business Profile
Location infoPhone(408) 781-3074ConfirmedGoogle Business Profile
HoursMonday10:00 AM to 8:00 PMConfirmedGoogle Business Profile
HoursTuesday10:00 AM to 8:00 PMConfirmedGoogle Business Profile
HoursWednesday10:00 AM to 8:00 PMConfirmedGoogle Business Profile
HoursThursday10:00 AM to 8:00 PMConfirmedGoogle Business Profile
HoursFriday10:00 AM to 9:00 PMConfirmedGoogle Business Profile
HoursSaturday10:00 AM to 9:00 PMConfirmedGoogle Business Profile
HoursSunday11:00 AM to 7:30 AMConfirmedGoogle Business Profile
ServicesServiceAccessoriesFrom their websiteBusiness website
ServicesServiceAndroid phoneFrom their websiteBusiness website
ServicesServiceCommon problemFrom their websiteBusiness website
ServicesServiceComputerFrom their websiteBusiness website
ServicesServiceFranchisingFrom their websiteBusiness website
ServicesServiceGame consoleFrom their websiteBusiness website
ServicesServiceGame console repairAI guess
ServicesServiceIpadFrom their websiteBusiness website
ServicesServiceIphoneFrom their websiteBusiness website
ServicesServiceLaptopFrom their websiteBusiness website
ServicesServiceMobile accessories salesAI guess
ServicesServiceMobile phone battery replacementAI guess
ServicesServiceMobile phone screen repairAI guess
ServicesServiceOpening soonFrom their websiteBusiness website
ServicesServiceOther devicesFrom their websiteBusiness website
ServicesServiceRepair confirmFrom their websiteBusiness website
ServicesServiceTabletFrom their websiteBusiness website
TeamSan Jose, CAConfirmedGoogle Business Profile
LinksFacebookhttps://www.facebook.com/thefixsolutionsAI guessBusiness website
LinksInstagramhttps://www.instagram.com/thefixsolutionsAI guessBusiness website
LinksWebsitehttps://thefixsolutions.com/store/westfield-oakridge/ConfirmedGoogle Business Profile

Services and prices

These are the 13 services The FIX offers, with the price where we have one and where it came from.

ServicePricePrice markPrice evidenceService mark
IphoneFrom their website
Repair confirmFrom their website
TabletFrom their website
FranchisingFrom their website
AccessoriesFrom their website
Game consoleFrom their website
IpadFrom their website
Other devicesFrom their website
Common problemFrom their website
Android phoneFrom their website
ComputerFrom their website
LaptopFrom their website
Opening soonFrom their website

Known for

  • Iphone: 40% of reviews (AI guess)

The team

1 person is named on this page.

San Jose, CA

FieldValueMarkEvidence

Visiting The FIX

Address: 925 Blossom Hill Rd #1681, San Jose, CA 95123, USA. Phone: (408) 781-3074. Hours: Mon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7:30 AM. (Confirmed, Google Business Profile.)

Location info from Google Business Profile

From Google Business Profile: "Introducing The Fix at Westfield Oakridge Mall in San Jose, CA! Get ready for expert electronics repair that goes beyond expectations. Our skilled technicians are here to fix shattered screens, tackle complex issues, and bring devices back to life. But that's not all – step into a world of possibilities with our diverse range of mobile accessories and innovative gadgets. Experience excellence, innovation, and convenience at The Fix, your go-to destination for all things electronics. Get your device fixed the same day — most repairs are completed in 30 minutes or less while you shop."

Parking and getting in

Add your parking so AI can tell people where to parkAdd how to find your door so AI can walk people in

Nearby

PlaceTypeDistance
Charleys CheesesteaksSandwich shop1 min walk
Taco Bell CantinaFast food restaurant1 min walk
Wetzel's PretzelsFast food restaurant1 min walk
The Cheesecake FactoryAmerican restaurant1 min walk
Cinemark Century Oakridge 20 XD and SCREENXMovie theater1 min walk
Amor Cafe and TeaCafe1 min walk

Reputation

4.8 average across 374 reviews: Google 374. (Confirmed, read September 14, 2026.)

The FIX is known for quick service but faces serious complaints about the quality of repairs and customer support. (AI guess, from 374 reviews.)

What people like

  • Fast screen repairs
  • Good customer service

What people do not like

  • Defective repairs leading to further issues
  • Poor quality replacement parts
  • Unresponsive customer service

Press

Add a press story so AI can say who's written about you

Awards

Add an award so AI can name it

Directories

Listed on 0 of the 6 directories we checked.

DirectoryListed
BirdeyeNot listed
CylexNot listed
FoursquareNot listed
HotfrogNot listed
SuperpagesNot listed
YellowbookNot listed

Questions people ask

anyone actually happy with this shop?

bad experiences here, anyone?

best mobile phone repair shop in San Jose

how do I reach The FIX to sort something out?

Are the hours on Google right for The FIX in San Jose?

what does this shop actually get right?

where exactly is The FIX?

Ballpark for a visit to a shop in San Jose?

last update from here was when?

The AI Score: 47 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose mobile phone repair shops run 22 to 68. Fair starts at 45, good at 65. The FIX scores 47, above the San Jose average of 35. The same method scores every business on the registry.

SignalWeightScoreWhat it measuresThe FIX
Retrieval grounding2625Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on.Poor
Off-property attestation2040Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability.Poor
AI visibility1450Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service.Fair
Reviews & response1290The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim.Good
Backlink & citation authority860Domain authority and editorial quality of the sources that attest to you.Fair
Google Business Profile890Required and recommended fields; update cadence. The listing AI pulls from first.Good
Speed & mobile749Core Web Vitals at the 75th percentile, on a real phone.Fair
Content freshness & schema577Crawl recency, intent alignment, valid JSON-LD, canonicals.Good

Full method: https://localairegistry.com/methodology

How AI decides what to say about a mobile phone repair shop: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business

Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

EntityTypeID on this pageSame asRelationship to The FIX
The FIXLocalBusiness#businesshttps://thefixsolutions.com/store/westfield-oakridge/Subject of this page
San Jose, CAPerson#team-san-jose
San Jose, CaliforniaCity#cityCity The FIX is in
Local AI RegistryOrganization#publisherhttps://localairegistry.comPublisher of this page
Steve LeePerson#authorhttps://localairegistry.com/team/steve-leeAuthor of this page

Topical map

Where this page sits in the registry. It's one profile among the mobile phone repair shops in San Jose, linked to the lists and towns around it.

Lists

  • Best mobile phone repair shops in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/mobile-phone-repair-shop
  • Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose

Nearby

  • /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
  • /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
  • /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
  • /irvine: https://localairegistry.com/leaderboards/ca/irvine
  • /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
  • /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara

Every list

  • Every leaderboard in California: https://localairegistry.com/leaderboards/ca

References

Show references (16)

Sources cited

  • [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJU6ufq-gzjoARRy3LxrWkJsU (accessed Sep 14, 2026)
  • [2] thefixsolutions.com, https://thefixsolutions.com/franchising (accessed Sep 19, 2026)
  • [3] thefixsolutions.com, https://thefixsolutions.com/device/game-console (accessed Sep 19, 2026)
  • [4] thefixsolutions.com, https://thefixsolutions.com/common-problem (accessed Sep 19, 2026)
  • [5] thefixsolutions.com, https://thefixsolutions.com/device/ipad (accessed Sep 19, 2026)
  • [6] thefixsolutions.com, https://thefixsolutions.com/opening-soon (accessed Sep 19, 2026)
  • [7] thefixsolutions.com, https://thefixsolutions.com/device/other-devices (accessed Sep 19, 2026)
  • [8] thefixsolutions.com, https://thefixsolutions.com/repair-confirm (accessed Sep 19, 2026)
  • [9] thefixsolutions.com, https://thefixsolutions.com/device/tablet (accessed Sep 19, 2026)
  • [10] thefixsolutions.com, https://thefixsolutions.com/accessories (accessed Sep 19, 2026)
  • [11] thefixsolutions.com, https://thefixsolutions.com/device/computer (accessed Sep 19, 2026)
  • [12] thefixsolutions.com, https://thefixsolutions.com/device/iphone (accessed Sep 19, 2026)
  • [13] thefixsolutions.com, https://thefixsolutions.com/device/android-phone (accessed Sep 19, 2026)
  • [14] thefixsolutions.com, https://thefixsolutions.com/device/laptop (accessed Sep 19, 2026)
  • [15] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 30, 2026; ChatGPT and Perplexity via DataForSEO on Oct 30, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)
  • [16] thefixsolutions.com, https://thefixsolutions.com/store/westfield-oakridge/ (accessed Sep 22, 2026)

The code behind this page

This is exactly what this page sends to Google, Bing, ChatGPT, Claude, Perplexity and Gemini. We publish it in the open for two reasons: so you can see nothing here is hidden or made up, and so any business or developer can copy it. Being a good local AI steward means the machine version says exactly what the human version says.

1. HTTP response headers

Sent before the page. They tell crawlers the canonical address and that a plain markdown copy exists.

HTTP/2 200
content-type: text/html; charset=utf-8
link: <https://localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca>; rel="canonical", <https://localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca.md>; rel="alternate"; type="text/markdown", <https://localairegistry.com/llms.txt>; rel="describedby"

2. Head tags

Title, description, canonical, robots and Open Graph tags. This is what shows in search results and link previews.

<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>The FIX, San Jose CA: Iphone Prices &amp; Reviews</title>
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<meta property="og:description" content="Mobile phone repair shop in San Jose, CA. 4.8 on Google from 374 reviews. Known for Iphone.">
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<meta property="og:type" content="website">
<meta name="twitter:card" content="summary_large_image">
<meta name="geo.position" content="37.2515537;-121.8619703">
<meta name="ICBM" content="37.2515537, -121.8619703">
<meta name="geo.region" content="US-CA">
<meta name="geo.placename" content="San Jose">

3. Structured data (JSON-LD)

One connected graph. Every person and service has its own @id and links to the business, and a licensed person links to the license and the board that issued it.

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4. Markdown copy of this page (the-fix-san-jose-ca.md)

The article as plain text: the same headings, facts, marks and sources.

# The FIX, San Jose CA: Iphone Prices & Reviews

Source: Local AI Registry, https://localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Updated 2026-09-14.

Canonical: https://localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17vnv204hnyexvo2p0a7d2%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17vnv204hnyexvo2p0a7d2%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17vnv204hnyexvo2p0a7d2%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17vnv204hnyexvo2p0a7d2%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmu17vnv204hnyexvo2p0a7d2%2F4.jpg)


## In short

The FIX is a mobile phone repair shop in San Jose, CA. Its AI Score is 47 of 100, which is fair.

What each mark on this page means: https://localairegistry.com/methodology#marks


## Key facts

| Fact | Value |
| --- | --- |
| Type | Mobile phone repair shop |
| Address | 925 Blossom Hill Rd #1681, San Jose, CA 95123, USA |
| Hours | Mon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7:30 AM |
| Phone | (408) 781-3074 |
| Rating | 4.8 across 374 reviews on Google |
| Known for | Iphone |
| Updated | September 14, 2026 |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 925 Blossom Hill Rd #1681, San Jose, CA 95123, USA | Confirmed | Google Business Profile |
| Location info | Description | Introducing The Fix at Westfield Oakridge Mall in San Jose, CA! Get ready for expert electronics repair that goes beyond expectations. Our skilled technicians are here to fix shattered screens, tackle complex issues, and bring devices back to life. But that's not all to step into a world of possibilities with our diverse range of mobile accessories and innovative gadgets. Experience excellence, innovation, and convenience at The Fix, your go-to destination for all things electronics. Get your device fixed the same day to most repairs are completed in 30 minutes or less while you shop. | Confirmed | Google Business Profile |
| Location info | Hours | Mon to Thu 10:00 AM to 8:00 PM · Fri to Sat 10:00 AM to 9:00 PM · Sun 11:00 AM to 7:30 AM | Confirmed | Google Business Profile |
| Location info | Name | The FIX | Confirmed | Google Business Profile |
| Location info | Phone | (408) 781-3074 | Confirmed | Google Business Profile |
| Hours | Monday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Tuesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Wednesday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Thursday | 10:00 AM to 8:00 PM | Confirmed | Google Business Profile |
| Hours | Friday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Saturday | 10:00 AM to 9:00 PM | Confirmed | Google Business Profile |
| Hours | Sunday | 11:00 AM to 7:30 AM | Confirmed | Google Business Profile |
| Services | Service | Accessories | From their website | Business website |
| Services | Service | Android phone | From their website | Business website |
| Services | Service | Common problem | From their website | Business website |
| Services | Service | Computer | From their website | Business website |
| Services | Service | Franchising | From their website | Business website |
| Services | Service | Game console | From their website | Business website |
| Services | Service | Game console repair | AI guess |  |
| Services | Service | Ipad | From their website | Business website |
| Services | Service | Iphone | From their website | Business website |
| Services | Service | Laptop | From their website | Business website |
| Services | Service | Mobile accessories sales | AI guess |  |
| Services | Service | Mobile phone battery replacement | AI guess |  |
| Services | Service | Mobile phone screen repair | AI guess |  |
| Services | Service | Opening soon | From their website | Business website |
| Services | Service | Other devices | From their website | Business website |
| Services | Service | Repair confirm | From their website | Business website |
| Services | Service | Tablet | From their website | Business website |
| Team | San Jose, CA |  | Confirmed | Google Business Profile |
| Links | Facebook | https://www.facebook.com/thefixsolutions | AI guess | Business website |
| Links | Instagram | https://www.instagram.com/thefixsolutions | AI guess | Business website |
| Links | Website | https://thefixsolutions.com/store/westfield-oakridge/ | Confirmed | Google Business Profile |


## Services and prices

These are the 13 services The FIX offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Iphone |  |  |  | From their website |
| Repair confirm |  |  |  | From their website |
| Tablet |  |  |  | From their website |
| Franchising |  |  |  | From their website |
| Accessories |  |  |  | From their website |
| Game console |  |  |  | From their website |
| Ipad |  |  |  | From their website |
| Other devices |  |  |  | From their website |
| Common problem |  |  |  | From their website |
| Android phone |  |  |  | From their website |
| Computer |  |  |  | From their website |
| Laptop |  |  |  | From their website |
| Opening soon |  |  |  | From their website |


### Known for

- Iphone: 40% of reviews (AI guess)


## The team

1 person is named on this page.


### San Jose, CA

| Field | Value | Mark | Evidence |
| --- | --- | --- | --- |


## Visiting The FIX

Address: 925 Blossom Hill Rd #1681, San Jose, CA 95123, USA. Phone: (408) 781-3074. Hours: Mon to Thu 10 AM to 8 PM · Fri to Sat 10 AM to 9 PM · Sun 11 AM to 7:30 AM. (Confirmed, Google Business Profile.)


### Location info from Google Business Profile

From Google Business Profile: "Introducing The Fix at Westfield Oakridge Mall in San Jose, CA! Get ready for expert electronics repair that goes beyond expectations. Our skilled technicians are here to fix shattered screens, tackle complex issues, and bring devices back to life. But that's not all – step into a world of possibilities with our diverse range of mobile accessories and innovative gadgets. Experience excellence, innovation, and convenience at The Fix, your go-to destination for all things electronics. Get your device fixed the same day — most repairs are completed in 30 minutes or less while you shop."


### Parking and getting in

Add your parking so AI can tell people where to park

Add how to find your door so AI can walk people in


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Charleys Cheesesteaks | Sandwich shop | 1 min walk |
| Taco Bell Cantina | Fast food restaurant | 1 min walk |
| Wetzel's Pretzels | Fast food restaurant | 1 min walk |
| The Cheesecake Factory | American restaurant | 1 min walk |
| Cinemark Century Oakridge 20 XD and SCREENX | Movie theater | 1 min walk |
| Amor Cafe and Tea | Cafe | 1 min walk |


## Reputation

4.8 average across 374 reviews: Google 374. (Confirmed, read September 14, 2026.)

The FIX is known for quick service but faces serious complaints about the quality of repairs and customer support. (AI guess, from 374 reviews.)


### What people like

- Fast screen repairs
- Good customer service


### What people do not like

- Defective repairs leading to further issues
- Poor quality replacement parts
- Unresponsive customer service


### Press

Add a press story so AI can say who's written about you


### Awards

Add an award so AI can name it


### Directories

Listed on 0 of the 6 directories we checked.

| Directory | Listed |
| --- | --- |
| Birdeye | Not listed |
| Cylex | Not listed |
| Foursquare | Not listed |
| Hotfrog | Not listed |
| Superpages | Not listed |
| Yellowbook | Not listed |


## Questions people ask


### anyone actually happy with this shop?


### bad experiences here, anyone?


### best mobile phone repair shop in San Jose


### how do I reach The FIX to sort something out?


### Are the hours on Google right for The FIX in San Jose?


### what does this shop actually get right?


### where exactly is The FIX?


### Ballpark for a visit to a shop in San Jose?


### last update from here was when?


## The AI Score: 47 of 100

It measures how likely AI engines are to recommend a business, and how accurately. San Jose mobile phone repair shops run 22 to 68. Fair starts at 45, good at 65. The FIX scores 47, above the San Jose average of 35. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | The FIX |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 25 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 50 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Fair |
| Reviews & response | 12 | 90 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 60 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 49 | Core Web Vitals at the 75th percentile, on a real phone. | Fair |
| Content freshness & schema | 5 | 77 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology

How AI decides what to say about a mobile phone repair shop: https://localairegistry.com/methodology#how-ai-decides-local-business. What to check before you choose one: https://localairegistry.com/methodology#how-to-choose-local-business


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to The FIX |
| --- | --- | --- | --- | --- |
| The FIX | LocalBusiness | #business | https://thefixsolutions.com/store/westfield-oakridge/ | Subject of this page |
| San Jose, CA | Person | #team-san-jose |  |  |
| San Jose, California | City | #city |  | City The FIX is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team/steve-lee | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the mobile phone repair shops in San Jose, linked to the lists and towns around it.


### Lists

- Best mobile phone repair shops in San Jose: https://localairegistry.com/leaderboards/ca/san-jose/mobile-phone-repair-shop
- Best businesses in San Jose: https://localairegistry.com/leaderboards/ca/san-jose


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /mountain-view: https://localairegistry.com/leaderboards/ca/mountain-view
- /santa-clara: https://localairegistry.com/leaderboards/ca/santa-clara


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJU6ufq-gzjoARRy3LxrWkJsU (accessed Sep 14, 2026)
- [2] thefixsolutions.com, https://thefixsolutions.com/franchising (accessed Sep 19, 2026)
- [3] thefixsolutions.com, https://thefixsolutions.com/device/game-console (accessed Sep 19, 2026)
- [4] thefixsolutions.com, https://thefixsolutions.com/common-problem (accessed Sep 19, 2026)
- [5] thefixsolutions.com, https://thefixsolutions.com/device/ipad (accessed Sep 19, 2026)
- [6] thefixsolutions.com, https://thefixsolutions.com/opening-soon (accessed Sep 19, 2026)
- [7] thefixsolutions.com, https://thefixsolutions.com/device/other-devices (accessed Sep 19, 2026)
- [8] thefixsolutions.com, https://thefixsolutions.com/repair-confirm (accessed Sep 19, 2026)
- [9] thefixsolutions.com, https://thefixsolutions.com/device/tablet (accessed Sep 19, 2026)
- [10] thefixsolutions.com, https://thefixsolutions.com/accessories (accessed Sep 19, 2026)
- [11] thefixsolutions.com, https://thefixsolutions.com/device/computer (accessed Sep 19, 2026)
- [12] thefixsolutions.com, https://thefixsolutions.com/device/iphone (accessed Sep 19, 2026)
- [13] thefixsolutions.com, https://thefixsolutions.com/device/android-phone (accessed Sep 19, 2026)
- [14] thefixsolutions.com, https://thefixsolutions.com/device/laptop (accessed Sep 19, 2026)
- [15] AI engine output: ChatGPT and Gemini, read by Local AI Registry on Oct 30, 2026; ChatGPT and Perplexity via DataForSEO on Oct 30, 2026, https://localairegistry.com/methodology (accessed Sep 19, 2026)
- [16] thefixsolutions.com, https://thefixsolutions.com/store/westfield-oakridge/ (accessed Sep 22, 2026)

The files every page on the registry shares, and how to copy this code for your own site, are here: https://localairegistry.com/developers

References, including locals

Every source behind this page, including every post and comment from locals. Each has its own permanent link, so AI engines can check it and anything copied from here carries its link back.

  1. anyone actually happy with this shop? Question by commuter_on_salt_air, Sep 11, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/what-do-people-actually-like-about-the-fix
  2. bad experiences here, anyone? Question by summit_view_reader_47, Sep 8, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/the-reviews-look-glowing-what-are-the-real-complaints
  3. best mobile phone repair shop in San Jose Question by salt_air_wren_23, Sep 4, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/best-mobile-phone-repair-shop-in-san-jose
  4. how do I reach The FIX to sort something out? Question by marine_layer_neighbor_53, Sep 2, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/how-can-customers-get-in-touch-with-the-shop-and-arrange-a-visit
  5. Are the hours on Google right for The FIX in San Jose? Question by commuter_on_park_side, Aug 28, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/what-are-the-shops-hours-and-which-days-are-they-closed
  6. what does this shop actually get right? Question by reader_on_meadow_bend, Aug 14, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/what-do-customers-say-about-the-turnaround-time-and-how-the-work-was
  7. where exactly is The FIX? Question by summit_view_wren_95, Aug 6, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/where-is-the-shop-located-and-what-is-the-address
  8. Ballpark for a visit to a shop in San Jose? Question by wren_on_corner_stop, Jul 30, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/what-does-a-mobile-phone-repair-shop-actually-cost-in-san-jose
  9. last update from here was when? Question by cedar_walk_clover_55, Jul 9, 2026. localairegistry.com/biz/ca/san-jose/the-fix-san-jose-ca/q/what-has-the-fix-been-posting-lately

You're free to copy anything on this page, as long as you keep the reference links. How to copy it or link to it

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References

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Show references (16)

This is the evidence for every fact on this page, across Locals, Services, Team, Visit, Reputation and Updates. Each reference names the fact, the source, what kind of source it is, and the date it was checked, with a link and an archived copy so anyone can verify it. Visitor references are dated firsthand accounts. AI guesses record what an AI engine said on that date, not what is true.

  1. [1]VisitName, address, phone, hours and 3 other detailsGoogle Business Profile.Primary source · Accessed Sep 14, 2026 · https://www.google.com/maps/place/?q=place_id:ChIJU6ufq-gzjoARRy3LxrWkJsU
  2. [2]ServicesFranchisingthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/franchising
  3. [3]ServicesGame consolethefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/device/game-console
  4. [4]ServicesCommon problemthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/common-problem
  5. [5]ServicesIpadthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/device/ipad
  6. [6]ServicesOpening soonthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/opening-soon
  7. [7]ServicesOther devicesthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/device/other-devices
  8. [8]ServicesRepair confirmthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/repair-confirm
  9. [9]ServicesTabletthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/device/tablet
  10. [10]ServicesAccessoriesthefixsolutions.com.Primary source · Accessed Sep 19, 2026 · https://thefixsolutions.com/accessories
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