Pacific Eye Institute - Upland

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<title>Pacific Eye Institute - Upland | Upland, CA · reviews &amp; AI Score · Local AI Registry</title>
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# Local AI Registry

> The public record of what AI assistants say about local businesses. Every entry checked, scored, and kept current.

Local AI Registry is the editorial, never-sponsored record of what local
businesses are known for, and whether AI assistants actually recommend them.
We score every local business the same way and rank them: website, reviews,
AI visibility, and more. Eight signals, one number from 0 to 100. The heaviest
is whether AI can retrieve you at all.

## Read these first

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# Pacific Eye Institute - Upland, Upland: an eye care center in Upland (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ca/upland/pacific-eye-institute-upland-ca. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 1 source. Updated 2026-10-23. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ca/upland/pacific-eye-institute-upland-ca

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- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvkdecn000aeyevm8siodwmy%2F0.png)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvkdecn000aeyevm8siodwmy%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvkdecn000aeyevm8siodwmy%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvkdecn000aeyevm8siodwmy%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmvkdecn000aeyevm8siodwmy%2F4.jpg)


## In short

Pacific Eye Institute - Upland is an eye care center. Its AI Score is 48 of 100, which is fair.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like Gemini and ChatGPT are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | Eye care center |
| Address | 555 N 13th Ave, Upland, CA 91786, USA |
| Hours | Mon to Fri 8 AM to 5 PM · Closed Sat to Sun |
| Phone | (909) 982-8846 |
| Medical director | Nothing found |
| Rating | 4.7 across 1,300 reviews on Google |
| Known for | Nothing found |
| Prices | Nothing found |
| Quietest time | Nothing found |
| Parking | Nothing found |
| Last verified | October 22, 2026, 7:48 PM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Name | Pacific Eye Institute - Upland | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Location info | Address | 555 N 13th Ave, Upland, CA 91786, USA | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Location info | Phone | (909) 982-8846 | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Location info | Hours | Mon to Fri 8:00 AM to 5:00 PM · Sat to Sun Closed | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Location info | Description | The expert ophthalmologists at Pacific Eye Institute in Upland, CA have been providing comprehensive vision correction services to the inland Empire since 1981. Our eye doctors offer medical and surgical treatment for a wide range of eye conditions including cataracts, glaucoma, retinal conditions such as macular degeneration and diabetic retinopathy, dry eyes, and refractive errors. We have an onsite surgical center for advanced surgical procedures including corneal transplants, oculoplastic and reconstructive facial surgery, advanced lens cataract surgery, and more. Schedule your routine eye exam or advanced eye procedure with our board-certified doctors today! | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Monday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Tuesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Wednesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Thursday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Friday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Saturday | Closed | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Hours | Sunday | Closed | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Links | Website | https://www.pacificeyemd.com/locations/eye-doctor-upland/ | Confirmed | Google Business Profile, checked Oct 22, 2026 |
| Links | Instagram | https://instagram.com/pacificeyeinstitute | AI guess | Our record |
| Links | TikTok | https://tiktok.com/@pacificeyeinstitute | AI guess | Our record |
| Links | Facebook | https://facebook.com/pacificeyemd | AI guess | Our record |


## Services and prices

Services not read yet, back on Scan Day.


### Known for

None of the 5 reviews we've read names a service yet.


## The team

Nothing found


## Visiting Pacific Eye

Address: 555 N 13th Ave, Upland, CA 91786, USA. Phone: (909) 982-8846. Hours: Mon to Fri 8 AM to 5 PM · Closed Sat to Sun. (Confirmed, Google Business Profile, checked October 22, 2026 at 7:48 PM.)


### Location info from Google Business Profile

Business description, written by Pacific Eye on its Google Business Profile: "The expert ophthalmologists at Pacific Eye Institute in Upland, CA have been providing comprehensive vision correction services to the inland Empire since 1981. Our eye doctors offer medical and surgical treatment for a wide range of eye conditions including cataracts, glaucoma, retinal conditions such as macular degeneration and diabetic retinopathy, dry eyes, and refractive errors. We have an onsite surgical center for advanced surgical procedures including corneal transplants, oculoplastic and reconstructive facial surgery, advanced lens cataract surgery, and more. Schedule your routine eye exam or advanced eye procedure with our board-certified doctors today!"


### When to go

Busy times not read yet, back on Scan Day.


### Parking and getting in

Nothing found


### Nearby

Nearby places not read yet, back on Scan Day.


## Reputation

4.7 average across 1,300 reviews: Google 25. (Confirmed, read October 22, 2026.)

While the medical care is often praised, significant issues with customer service and wait times are common complaints. (AI guess, from 1,300 reviews.)


### What people like

- Thorough examinations
- Efficient laser surgery
- Knowledgeable medical staff


### What people do not like

- Long waits past the appointment time
- Unresponsive front desk
- Disorganized appointment scheduling


### Press

No press story about Pacific Eye found yet.


### Awards

None named yet.


### Directories

Directory listings not read yet.


## Recent updates from Pacific Eye

Pacific Eye hasn't posted an update here yet.


## Questions people ask


### consult at Pacific Eye, what do I need to bring?

No answer yet


### are the injectors here nurses or doctors

No answer yet


### discounts for coming back, is that a thing

No answer yet


### is it weeks or months to get an appointment

No answer yet


### lunch near 13th, what is good

No answer yet


### going here on Saturday, what should I expect

No answer yet


### anywhere cheaper than Pacific Eye in Upland that is still good?

No answer yet


### the good stuff about Pacific Eye, what is it?

No answer yet


### best ophthalmologist in Upland, CA

No answer yet


### anything new from Pacific Eye in Upland lately?

No answer yet


### which one, this place or Optometric Group?

No answer yet


### Street parking near here, any good?

No answer yet


### what do people actually pay at eye doctors around Upland

No answer yet


### Any names worth asking for?

No answer yet


### Saturdays here, are they open?

No answer yet


### Busiest day at Pacific Eye, anyone know?

No answer yet


### bad experiences at Pacific Eye, anyone?

No answer yet


### does it hurt, and can you ask for numbing

No answer yet


## What AI gets wrong about Pacific Eye

We ask Gemini and ChatGPT about Pacific Eye. These are the answers that disagree with the record.

ChatGPT and Gemini, read by Local AI Registry on Oct 22, 2026.

No capture has disagreed with the record yet.


## The AI Score: 48 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Upland eye care centers run 26 to 62. Fair starts at 45, good at 65. Pacific Eye scores 48, above the Upland average of 42. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Pacific Eye |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 75 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 41 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 0 of 1 answer that recommended anyone. 1 more named nobody, which is not a loss and is not scored. |
| Reviews & response | 12 | 95 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 61 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 37 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 80 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Good |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about an eye care center

When you ask ChatGPT, Gemini or Google for a med spa, the AI does not visit each business. It reads what is already written about it: the business website, its Google Business Profile, review sites like Yelp and RealSelf, news stories, licensing boards and directories like this one. Then it repeats what those sources agree on.

That is why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it is not, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that says "the nurse did half a syringe in my lips and it looks natural" is far more useful to an AI than one that says "great place."


## How to choose an eye care center in California, with or without AI

A few checks take ten minutes and matter more than any rating. This is general information, not medical advice.

- Look up every injector. Doctors are listed by the California medical board, and nurses and nurse practitioners by its nursing board. Both lookups are free.
- Ask who does the injections, and check that person's license.
- Ask for the price per unit of Botox and per syringe of filler, not per area.
- Read reviews that name a provider and a treatment. Vague praise is easy to fake.
- Check that the hours and phone number match on Google, Yelp and the website. Mismatches are how people end up at a locked door.
- Ask whether they dissolve filler and when they would tell you not to add more.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including Pacific Eye if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Pacific Eye |
| --- | --- | --- | --- | --- |
| Pacific Eye Institute - Upland | MedicalBusiness | #business | https://www.pacificeyemd.com/locations/eye-doctor-upland/ | Subject of this page |
| Upland, California | City | #city | Nothing found | City Pacific Eye is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the eye care centers in Upland, linked to the lists and towns around it.


### Lists

- Best eye care centers in Upland: https://localairegistry.com/leaderboards/ca/upland/eye-care-center
- Best businesses in Upland: https://localairegistry.com/leaderboards/ca/upland


### Nearby

- /los-angeles: https://localairegistry.com/leaderboards/ca/los-angeles
- /san-francisco: https://localairegistry.com/leaderboards/ca/san-francisco
- /san-jose: https://localairegistry.com/leaderboards/ca/san-jose
- /san-diego: https://localairegistry.com/leaderboards/ca/san-diego
- /irvine: https://localairegistry.com/leaderboards/ca/irvine
- /fresno: https://localairegistry.com/leaderboards/ca/fresno


### Every list

- Every leaderboard in California: https://localairegistry.com/leaderboards/ca


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own Pacific Eye Institute - Upland. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJ36HGMa82w4ARn3OaWRI4hIw (accessed Oct 22, 2026)