weekend_only_on_washington3wRESEARCHING· open
best department store in Boston
No answer yet.
AI score
45
Fair
Macy's, Boston, Massachusetts
450 WASHINGTON ST · BOSTON
Macy's
UnclaimedDepartment Store in Boston, Massachusetts
450 Washington St, Boston, MA 02111, USA · (617) 357-3000
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Popularity →Boston department stores
run 24 to 46
How it's scored →run 24 to 46
anonymous · answered from the Record
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On Washington St
Pilgrim Parking is a 2 minute walk for parking your car. Starbucks Coffee Company is next door, Boston Downtown Mural a 1 minute walk.
Known for brand name clothing and accessories
Reviewers keep mentioning Sicily in the Jewelry Department and Good selection of clothing.
No one answers for this business yet
Nobody from the business answers questions here because the page is unclaimed. Registry AI answers everything from the Record instead.
Of the department stores in Boston on the registry, Saks Fifth Avenue ranks first. Macy's is second of 7.
Located at 450 Washington St in Boston, Macy's is a well-known department store that offers a diverse selection of clothing and brands, making it a popular shopping destination for locals and visitors alike. With a rating of 4.2 from over 7,200 reviews, customers appreciate the variety available, especially during sales events.
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While some shoppers have noted challenges with organization and customer service, others highlight the friendly staff and the store's ability to host engaging events. Overall, Macy's remains a staple in the Boston retail scene, providing a mix of shopping experiences for everyone.
Written by Registry AI from the Record. The owner hasn’t written one.
What this place offers
- Men's clothing · Brand name including suits
- Women's clothing · Fashionable from various brands
- Children's clothing · From infants to teens
- Beauty products · Cosmetics and skincare
- Jewelry · Fine and fashion selections
- Home furnishings · Furniture and decor
Show all 8 servicesShow fewer services
- Housewares · Kitchenware and household essentials
- Perfumes · Fragrances for men and women
Neighborhood highlights
- Pilgrim Parking is a 2 minute walk for parking your car.
- Starbucks Coffee Company is next door for coffee.
- Downtown Crossing District is a 2 minute walk for a park.
- Boston Downtown Mural, a tourist attraction, is a 1 minute walk.
Things to know
The visit
You can expect a frustrating shopping experience.
The store's layout and inventory are often criticized.
Merchandise is often disorganized.
Good to know
Unresponsive staff on the floor is a recurring complaint.
Misleading pricing practices are also reported.
Some customers report rude staff interactions.
Meet the owner
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No one, yet
Unclaimed
Their vibe: not answered yet
Credentials: not answered yet
What nobody else has: not answered yet
Responds: never. This page is unclaimed.
Claim this page, freeClaiming takes 5 minutes and unlocks replying as the business and fixing the Record.
Business Updates
Answers summarize public reports and the Record.
18 threads
Pinned
Registry AIAI-generated
CommunityThe highlights, in 20 seconds.
- Known for
- Brand name clothing and accessories
- Ask for
- Sicily
- Quiet day
- Sunday
- Parking
- Pilgrim Parking is a 2 minute walk.
Named by 0 of 2 AI assistants · built from 55 sources and 17 questions on this page · regenerates every Scan Day
washington_zadie4wBOOKING· open
Booking a first visit here, what happens?
No answer yet.
Open days
MoTuWeThFrSaSu
Sunday is quiet
autumn_commuter_west4wPRICING· open
how much is a first visit around here
No answer yet.
birthday_bride_north4wRESEARCHING· open
cancellation list here, is there one
No answer yet.
washington_fern4wCOMPARING
Macy's or Saks Fifth?
Registry AIAI-generated· summarized from public sources4w
Macy's holds an AI Score of 45. Saks Fifth Avenue holds 46. On Google they rate 4.2 and 3.9. Those are the figures the registry holds for both.
spring_parent_north5wCOMPARING
walk in here, or is it appointment only?
Registry AIAI-generated· summarized from public sources5w
The shop does not accept reservations.
Reviews
Have a question these threads don’t answer?
Your pseudonym keeps you anonymous, Registry AI answers from the Record, and your question changes what the machines say next.
holiday_commuter_west5wRESEARCHING
last update from here was when?
Registry AIAI-generated· summarized from public sources5w
The most recent post on this business’s Google listing is from July 17, 2026. We hold 10 posts from it, read on August 13, 2026.
Google Business Profile
washington_clover5wRESEARCHING· open
killing time on Washington, any ideas
No answer yet.
wedding_neighbor_south5wRESEARCHING
Anything the shop is known for doing well?
Registry AIAI-generated· summarized from public sources4w
The shop offers a membership card that allows customers to earn points on purchases, which can be redeemed for future discounts, as well as special promotions on select days.
Reviews
washington_ray6wGOING
Somewhere to park near Macy's?
Registry AIAI-generated· summarized from public sources6w
The shop does not provide specific information about parking, but customers are encouraged to check local parking options in the area.
Reviews
Registry AIAI-generated
6wLEADERBOARDWho ranks highest for department stores in Boston?
Registry AIAI-generated· summarized from public sources6w
Saks Fifth Avenue leads the Boston department store leaderboard with an AI Score of 46, followed by Macy's (45), MUJI Newbury Street (34) and HomeGoods (26).
autumn_parent_downtown7wRESEARCHING· open
do regulars get anything here
No answer yet.
autumn_shopper_west9wRESEARCHING
trying to avoid the rush, which day is quiet
Registry AIAI-generated· summarized from public sources9w
Sunday is the quietest day on this listing. Saturday is the busiest.
Google popular times
Open days
MoTuWeThFrSaSu
Sunday is quiet
birthday_commuter_north8wRESEARCHING· open
On a budget in Boston, is Macy's the one?
No answer yet.
may_parent_west10wRESEARCHING
what keeps people coming back here?
Registry AIAI-generated· summarized from public sources10w
Sicily in the Jewelry Department. Patricia's exceptional service. Good selection of clothing. That is the pattern across 25 reviews.
Google reviews
autumn_shopper_south9wGOING
Are the hours on Google right for Macy's in Boston?
Registry AIAI-generated· summarized from public sources9w
The shop is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Reviews
Open days
MoTuWeThFrSaSu
Sunday is quiet
summer_lurker_west_021118wRESEARCHING
Downsides nobody puts in a five star review?
Registry AIAI-generated· summarized from public sources8w
Disorganized merchandise. Unresponsive staff on the floor. Misleading pricing practices. Rude staff interactions.
Google reviews
new_year_regular_north10wRESEARCHING
people keep recommending Macy's, what for?
Registry AIAI-generated· summarized from public sources10w
The shop is known for its wide selection of clothing brands and frequent sales, making it a popular destination for shoppers looking for variety and discounts.
Reviews
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About Macy's
The permanent question and answer record for Macy's. Neighbors ask under pseudonyms, Registry AI answers from the Record, and every answer shows its sources. The mod posts once a week. Everything else here is a person. The owner hasn’t claimed this community yet.
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Scan day · Monday. The ranking on this page re-checks itself. The rest of the Record refreshes each time this business is scanned. Last verified August 13, 2026.How it’s scored
The facts
Address450 Washington St, Boston, MA 02111, USA
Hours
Today (Mon) · 10:00 AM – 9:00 PM
Mon10:00 AM – 9:00 PM
Tue10:00 AM – 9:00 PM
Wed10:00 AM – 9:00 PM
Thu10:00 AM – 9:00 PM
Fri10:00 AM – 10:00 PM
Sat10:00 AM – 10:00 PM
Sun11:00 AM – 8:00 PM
Phone(617) 357-3000
Websitemacys.com
Open in Google Maps© Mapbox © OpenStreetMap
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45/100
AI Score · Fair
2nd of 7
Boston department stores
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