Shipping And Mailing Service
The UPS Store
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of shipping and mailing services in Boston score 41–64.
Verified August 13, 2026
What AI says about The.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best shipping and mailing service in Boston”
ChatGPT answered with other businesses. The UPS Store was not mentioned.
Checked August 13, 2026
Gemini
Named ✓
Asked “best shipping and mailing service in Boston”
“ence (many locations), or the absolute cheapest price? * Do you need services like notary, passport photos, or mailbox rentals? * **Common Choices:** USPS Post Offices, The UPS Store, FedEx Office, independent pack and ship stores.”
Checked August 13, 2026
Named by 1 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
The UPS Store in Boston excels in notary services and convenient mailing solutions, with standout staff providing friendly and efficient customer support.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers often highlight the friendly and helpful service at this UPS Store, particularly praising staff member Kevin for his exceptional assistance with shipping, notary services, and printing. However, some reviews indicate frustrations with package handling and customer service inconsistencies.
Consistently praised
Recurring complaints
The bottom line: This UPS Store is known for its friendly staff, especially Kevin, but struggles with package handling and customer service reliability.
The score, explained
Why 63.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 67% of shipping and mailing services in Boston.
Scanned August 13, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 8:30 AM – 7:00 PM
- Monday8:30 AM – 7:00 PM
- Tuesday8:30 AM – 7:00 PM
- Wednesday8:30 AM – 7:00 PM
- Thursday8:30 AM – 7:00 PM
- Friday8:30 AM – 7:00 PM
- Saturday10:00 AM – 5:00 PM
- Sunday10:00 AM – 4:00 PM
Spot something wrong in this entry?
Questions
About The UPS Store.
What are the hours of operation for The UPS Store in Boston?
The UPS Store in Boston is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Does The UPS Store in Boston accept reservations?
The business does not accept reservations.
What is The UPS Store in Boston known for?
The business is known for its excellent customer service, notary and printing services, and efficient package drop-off.
Is there parking available at The UPS Store in Boston?
The business does not provide specific information about parking availability; customers are encouraged to check local parking options when visiting.
Are there any special features at The UPS Store in Boston?
The business offers a range of services including printing, notary services, and friendly staff who are known for their helpfulness and efficiency.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
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