Tufts Medical Center Ophthalmology + New England Eye Center – Boston

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# Local AI Registry

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# Tufts Medical Center Ophthalmology + New England Eye Center – Boston, Boston: a medical clinic in Boston (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ma/boston/tufts-medical-center-ophthalmology-new-england-eye-center-boston-ma. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 2 sources. Updated 2026-07-10. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ma/boston/tufts-medical-center-ophthalmology-new-england-eye-center-boston-ma

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrejhjxw03azoqy09029tiqo%2F0.png)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmrejhjxw03azoqy09029tiqo%2F1.png)


## In short

Tufts Medical Center Ophthalmology and New England Eye Center, located at 260 Tremont Street in Boston, is a medical clinic that has garnered mixed reviews from patients. While some have praised the expertise of individual doctors, such as Dr. Wu and Dr. Vessels, others have expressed frustration with the scheduling department and customer service. Many patients report difficulties in reaching staff and receiving timely callbacks, leading to a sense of neglect regarding their eye care needs. Despite the challenges, there are instances of positive experiences, particularly with pediatric care, highlighting the clinic's potential amidst its operational shortcomings.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT, Perplexity and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | Medical clinic |
| Address | 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA |
| Hours | Mon to Fri 8 AM to 5 PM · Closed Sat to Sun |
| Phone | (617) 636-4600 |
| Medical director | Nothing found |
| Rating | 2.4 across 14 reviews on Google |
| Known for | Tufts Medical Center Ophthalmology is best known for its expertise in diagnosing eye conditions, particularly through symptom assessment. However, patients frequently report significant challenges with appointment scheduling and communication. |
| Prices | Nothing found |
| Quietest time | Nothing found |
| Parking | Nothing found |
| Last verified | September 18, 2026, 5:03 AM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Name | Tufts Medical Center Ophthalmology + New England Eye Center to Boston | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Location info | Address | 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Location info | Phone | (617) 636-4600 | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Location info | Hours | Mon to Fri 8:00 AM to 5:00 PM · Sat to Sun Closed | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Location info | Description | Tufts Medical Center, a world-renowned academic medical center, has provided exceptional care across New England for over two centuries. From our primary care to our level one trauma center to our leading heart transplant program and over 100 specialties and services, our clinicians deliver innovative, patient-centered care every day. Tufts Medical Center is the principal teaching hospital for Tufts University School of Medicine and a leading research institution, conducting game-changing medical and health policy research. | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Monday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Tuesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Wednesday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Thursday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Friday | 8:00 AM to 5:00 PM | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Saturday | Closed | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Hours | Sunday | Closed | Confirmed | Google Business Profile, checked Jul 10, 2026 |
| Services | Service | Eye care | AI guess | Nothing found |
| Services | Service | Ophthalmology services | AI guess | Nothing found |
| Links | Website | https://www.tuftsmedicine.org/get-care/locations/tufts-medical-center/tufts-medical-center-ophthalmology-new-england-eye-center?utm_source=Yext&utm_medium=Listings%20Management | Confirmed | Google Business Profile, checked Jul 10, 2026 |


## Services and prices

These are the 2 services Tufts Medical Center Ophthalmology + New England Eye offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Eye care | Nothing found | Nothing found | Nothing found | AI guess |
| Ophthalmology services | Nothing found | Nothing found | Nothing found | AI guess |


### Known for

- Tufts Medical Center Ophthalmology is best known for its expertise in diagnosing eye conditions, particularly through symptom assessment. However, patients frequently report significant challenges with appointment scheduling and communication.


## The team

Nothing found


## Visiting Tufts Medical Center Ophthalmology + New England Eye

Address: 260 Tremont Street, Biewend Building, 9th-11th floors, Boston, MA 02116, USA. Phone: (617) 636-4600. Hours: Mon to Fri 8 AM to 5 PM · Closed Sat to Sun. (Confirmed, Google Business Profile, checked July 10, 2026 at 2:13 AM.)


### Location info from Google Business Profile

Business description, written by Tufts Medical Center Ophthalmology + New England Eye on its Google Business Profile: "Tufts Medical Center, a world-renowned academic medical center, has provided exceptional care across New England for over two centuries. From our primary care to our level one trauma center to our leading heart transplant program and over 100 specialties and services, our clinicians deliver innovative, patient-centered care every day. Tufts Medical Center is the principal teaching hospital for Tufts University School of Medicine and a leading research institution, conducting game-changing medical and health policy research."


### When to go

Busy times not read yet, back on Scan Day.


### Parking and getting in

Nothing found


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Parking | Parking lot | 1 min walk |
| The Gallery | American restaurant | 1 min walk |
| Post No. 10 | Bar & grill | 1 min walk |
| Tufts Medical Center - Garage/Parking | Parking lot | 1 min walk |
| Montien Thai Restaurant | Thai restaurant | 2 min walk |
| Genki Ya - Boston | Japanese restaurant | 2 min walk |


## Reputation

2.4 average across 14 reviews: Google 14. (Confirmed, read July 10, 2026.)

While some doctors receive high praise, the clinic struggles significantly with scheduling and customer service issues. (AI guess, from 14 reviews.)


### What people like

Nothing found


### What people do not like

- Poor scheduling and unresponsive staff
- Rude receptionists
- Long wait times for appointments


### Press

No press story about Tufts Medical Center Ophthalmology + New England Eye found yet.


### Awards

None named yet.


### Directories

Listed on 2 of the 2 directories we checked.

| Directory | Listed |
| --- | --- |
| Apple Maps | Listed |
| Yelp | Listed |


## Recent updates from Tufts Medical Center Ophthalmology + New England Eye

Tufts Medical Center Ophthalmology + New England Eye hasn't posted an update here yet.


## Questions people ask


### anything new from Tufts Medical Center Ophthalmology + New England Eye lately?

No answer yet


### walking in for a consult, what happens

No answer yet


### Are the hours on Google right for Tufts Medical Center Ophthalmology + New England Eye in Boston?

No answer yet


### medical staff at Tufts Medical Center Ophthalmology + New England Eye, or is it techs?

No answer yet


### the good stuff about this place, what is it?

No answer yet


### is One Medical Primary Care any better

No answer yet


### what do people actually pay at clinics around Boston

No answer yet


### anywhere on Tremont to sit while I wait

No answer yet


### bad experiences at Tufts Medical Center Ophthalmology + New England Eye, anyone?

No answer yet


### Whereabouts is Tufts Medical Center Ophthalmology + New England Eye?

No answer yet


### Somewhere to park near Tufts Medical Center Ophthalmology + New England Eye?

No answer yet


### best medical clinic in Boston

No answer yet


### Booking here, how does it work?

No answer yet


### Saturdays at Tufts Medical Center Ophthalmology + New England Eye, are they open?

No answer yet


### points or member pricing at Tufts Medical Center Ophthalmology + New England Eye, worth signing up?

No answer yet


### can I ask for numbing here without it being weird?

No answer yet


### Worth the hype here?

No answer yet


## What AI gets wrong about Tufts Medical Center Ophthalmology + New England Eye

We ask ChatGPT, Perplexity and Gemini about Tufts Medical Center Ophthalmology + New England Eye. These are the answers that disagree with the record.

ChatGPT, Perplexity and Gemini, read by Local AI Registry on Jul 10, 2026.

No capture has disagreed with the record yet.


## The AI Score: 25 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Boston medical clinics run 25 to 58. Fair starts at 45, good at 65. Tufts Medical Center Ophthalmology + New England Eye scores 25, below the Boston average of 41. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | Tufts Medical Center Ophthalmology + New England Eye |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 0 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Poor |
| Off-property attestation | 20 | 42 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 0 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 0 of 3 answers that recommended anyone. |
| Reviews & response | 12 | 52 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Fair |
| Backlink & citation authority | 8 | 64 | Domain authority and editorial quality of the sources that attest to you. | Fair |
| Google Business Profile | 8 | 79 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 41 | Core Web Vitals at the 75th percentile, on a real phone. | Poor |
| Content freshness & schema | 5 | 63 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about a medical clinic

When you ask ChatGPT, Gemini or Google for a med spa, the AI does not visit each business. It reads what is already written about it: the business website, its Google Business Profile, review sites like Yelp and RealSelf, news stories, licensing boards and directories like this one. Then it repeats what those sources agree on.

That is why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it is not, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that says "the nurse did half a syringe in my lips and it looks natural" is far more useful to an AI than one that says "great place."


## How to choose a medical clinic in Massachusetts, with or without AI

A few checks take ten minutes and matter more than any rating. This is general information, not medical advice.

- Look up every injector. Doctors are listed by the Massachusetts medical board, and nurses and nurse practitioners by its nursing board. Both lookups are free.
- Ask who does the injections, and check that person's license.
- Ask for the price per unit of Botox and per syringe of filler, not per area.
- Read reviews that name a provider and a treatment. Vague praise is easy to fake.
- Check that the hours and phone number match on Google, Yelp and the website. Mismatches are how people end up at a locked door.
- Ask whether they dissolve filler and when they would tell you not to add more.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including Tufts Medical Center Ophthalmology + New England Eye if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to Tufts Medical Center Ophthalmology + New England Eye |
| --- | --- | --- | --- | --- |
| Tufts Medical Center Ophthalmology + New England Eye Center – Boston | MedicalBusiness | #business | https://www.tuftsmedicine.org/get-care/locations/tufts-medical-center/tufts-medical-center-ophthalmology-new-england-eye-center?utm_source=Yext&utm_medium=Listings%20Management | Subject of this page |
| Boston, Massachusetts | City | #city | Nothing found | City Tufts Medical Center Ophthalmology + New England Eye is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the medical clinics in Boston, linked to the lists and towns around it.


### Lists

- Best medical clinics in Boston: https://localairegistry.com/leaderboards/ma/boston/medical-clinic
- Best businesses in Boston: https://localairegistry.com/leaderboards/ma/boston


### Nearby

- /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
- /newton: https://localairegistry.com/leaderboards/ma/newton
- /somerville: https://localairegistry.com/leaderboards/ma/somerville
- /brookline: https://localairegistry.com/leaderboards/ma/brookline
- /waltham: https://localairegistry.com/leaderboards/ma/waltham
- /wellesley: https://localairegistry.com/leaderboards/ma/wellesley


### Every list

- Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own Tufts Medical Center Ophthalmology + New England Eye Center – Boston. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJe51EzXZ644kROQe-TfG7wiI (accessed Jul 10, 2026)
- [2] AI engine output: ChatGPT, Perplexity and Gemini, read by Local AI Registry on Jul 10, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)