Computer Repair Service
Professional Geeks
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of computer repair services in the registry score 29–47.
Verified August 13, 2026
What AI says about Professional.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best computer repair service in Cambridge”
ChatGPT answered with other businesses. Professional Geeks was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best computer repair service in Cambridge”
Gemini answered with other businesses. Professional Geeks was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Professional Geeks excels in providing fast and reliable computer repair services in Cambridge, with a strong reputation for on-the-spot solutions and knowledgeable consultations.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a mix of experiences at Professional Geeks, with some praising the knowledgeable technician Grant for his quick and effective repairs, while others report issues with communication and service delays. The atmosphere can feel inconsistent, with some feeling well-treated and others expressing frustration.
Consistently praised
Recurring complaints
The bottom line: Professional Geeks is known for Grant's expertise but faces criticism for service delays and communication issues.
The score, explained
Why 42.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 48% of computer repair services in the registry.
Scanned August 13, 2026
What’s holding this entry back: off-property attestation and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodology
The facts
Today (Thu) · 10:00 AM – 6:00 PM
- Monday10:00 AM – 6:00 PM
- Tuesday10:00 AM – 6:00 PM
- Wednesday10:00 AM – 6:00 PM
- Thursday10:00 AM – 6:00 PM
- Friday10:00 AM – 6:00 PM
- SaturdayClosed
- SundayClosed
Spot something wrong in this entry?
Questions
About Professional Geeks.
What are the business hours for Professional Geeks?
Professional Geeks operates from Monday to Friday, 10:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Does Professional Geeks accept reservations?
The business does not accept reservations; customers can walk in during business hours for assistance.
What is Professional Geeks known for?
Professional Geeks is known for their quick and knowledgeable computer repair services, with a reputation for addressing issues efficiently and providing excellent customer service.
Is there parking available at Professional Geeks?
The business is located at 1105 Massachusetts Ave in Cambridge, where street parking may be available, but customers are advised to check local regulations.
Does Professional Geeks offer any special features?
Professional Geeks is noted for their exceptional customer service, including free additional repairs when parts are delivered, and a commitment to keeping customers informed throughout the repair process.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
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