Shipping And Mailing Service
The UPS Store
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of shipping and mailing services in the registry score 38–62.
Verified August 13, 2026
What AI says about The.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Named ✓
Asked “best shipping and mailing service in Peabody”
“**The UPS Store** - Offers shipping, printing, and mailbox services.”
Checked August 13, 2026
Gemini
Named ✓
Asked “best shipping and mailing service in Peabody”
“* **Location in Peabody:** * **The UPS Store:** 340 Lowell St Unit B, Peabody, MA 01960 * **FedEx Ship Center / FedEx Authorized ShipCenter (often at Staples):** * **Best for:** Similar to UPS, offers reliable domes”
Checked August 13, 2026
Named by 2 of 2 assistants as of August 13, 2026.
What people keep saying.2
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers report mixed experiences at this UPS Store, with some praising the efficiency of staff like Rosa Hinckley, who processed packages quickly. However, others have encountered significant issues with customer service, particularly from certain employees who are described as rude or unhelpful, leading to frustration for customers.
Consistently praised
Recurring complaints
The bottom line: This UPS Store is marked by efficient service from some staff but marred by complaints of rudeness and inconsistent hours.
The score, explained
Why 63.3
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 78% of shipping and mailing services in the registry.
Scanned August 13, 2026
What’s holding this entry back: retrieval grounding and off-property attestation — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 8:00 AM – 6:00 PM
- Monday8:00 AM – 6:00 PM
- Tuesday8:00 AM – 6:00 PM
- Wednesday8:00 AM – 6:00 PM
- Thursday8:00 AM – 6:00 PM
- Friday8:00 AM – 6:00 PM
- Saturday8:00 AM – 4:00 PM
- Sunday10:00 AM – 3:00 PM
Spot something wrong in this entry?
Questions
About The UPS Store.
What are the operating hours for The UPS Store in Peabody?
The UPS Store in Peabody operates Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Does The UPS Store in Peabody accept reservations?
The business does not accept reservations.
What is The UPS Store in Peabody known for?
The UPS Store in Peabody is known for its efficient packing and shipping services, as well as friendly customer service, although experiences may vary.
Is there parking available at The UPS Store in Peabody?
Yes, there is parking available for customers at The UPS Store in Peabody.
Are there any special features offered by The UPS Store in Peabody?
The UPS Store in Peabody offers a range of shipping and mailing services, but does not provide online ordering or special features beyond standard services.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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