The UPS Store

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<title>The UPS Store | Saugus, MA · reviews &amp; AI Score · Local AI Registry</title>
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# Local AI Registry

> The public record of what AI assistants say about local businesses. Every entry checked, scored, and kept current.

Local AI Registry is the editorial, never-sponsored record of what local
businesses are known for, and whether AI assistants actually recommend them.
We score every local business the same way and rank them: website, reviews,
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is whether AI can retrieve you at all.

## Read these first

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# The UPS Store, Saugus: a shipping and mailing service in Saugus (2026 guide)

Source: Local AI Registry, https://localairegistry.com/biz/ma/saugus/the-ups-store-saugus-ma. Free to reuse with a link back.

By Steve Lee, founder and CEO of Local AI Registry. Fact-checked against 2 sources. Updated 2026-08-14. Owner review: not yet.

Canonical: https://localairegistry.com/biz/ma/saugus/the-ups-store-saugus-ma

## Photos

- ![Photo 1](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr6g53t05ysyecin7bt9zm2%2F0.jpg)
- ![Photo 2](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr6g53t05ysyecin7bt9zm2%2F1.jpg)
- ![Photo 3](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr6g53t05ysyecin7bt9zm2%2F2.jpg)
- ![Photo 4](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr6g53t05ysyecin7bt9zm2%2F3.jpg)
- ![Photo 5](https://localairegistry.com/api/photo?src=https%3A%2F%2Fseoaesthetic-assets.sfo3.cdn.digitaloceanspaces.com%2Fphotos%2Fcmsr6g53t05ysyecin7bt9zm2%2F4.jpg)


## In short

Located at 1268 Broadway in Saugus, The UPS Store offers a range of shipping and mailing services with a friendly staff that many customers appreciate. With a rating of 3.6 from 117 reviews, experiences can vary; some patrons praise the helpfulness of employees, while others express frustration over service issues and pricing. The store is known for its accessibility to shipping supplies, though customers should be prepared for occasional delays in opening. Overall, it serves as a convenient option for local residents needing shipping assistance.

Every fact on this page carries one of three marks: Confirmed (from their website, Google Business Profile, review sites, licensing boards, or measured by Local AI Registry), Visitor submitted (added by a person, with a date and how they know), or AI guess (what AI engines like ChatGPT and Gemini are saying, not confirmed by anyone). Every mark points to a reference at the end of this page.


## Key facts

| Fact | Value |
| --- | --- |
| Type | Shipping and mailing service |
| Address | 1268 Broadway, Saugus, MA 01906, USA |
| Hours | Mon to Fri 8:30 AM to 6:30 PM · Sat 10 AM to 4 PM · Sun 10 AM to 3 PM |
| Phone | (781) 558-1642 |
| Owner | Nothing found |
| Rating | 3.6 across 117 reviews on Google |
| Known for | Nothing found |
| Prices | Nothing found |
| Quietest time | Sunday |
| Parking | Nothing found |
| Last verified | September 18, 2026, 9:16 PM |


## All the details

Every row is something the owner can add or correct. Each one is marked Confirmed, Visitor submitted or AI guess, with where it came from.

| Group | Fact | Value | Mark | Evidence |
| --- | --- | --- | --- | --- |
| Location info | Address | 1268 Broadway, Saugus, MA 01906, USA | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Description | Store offering shipping, packaging, printing & other services, plus office supplies. | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Hours | Mon to Fri 8:30 AM to 6:30 PM · Sat 10:00 AM to 4:00 PM · Sun 10:00 AM to 3:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Name | The UPS Store | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Location info | Phone | (781) 558-1642 | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Monday | 8:30 AM to 6:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Tuesday | 8:30 AM to 6:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Wednesday | 8:30 AM to 6:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Thursday | 8:30 AM to 6:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Friday | 8:30 AM to 6:30 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Saturday | 10:00 AM to 4:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Hours | Sunday | 10:00 AM to 3:00 PM | Confirmed | Google Business Profile, checked Aug 13, 2026 |
| Services | Service | Mailing services | AI guess | Nothing found |
| Services | Service | Office supplies | AI guess | Nothing found |
| Services | Service | Packaging services | AI guess | Nothing found |
| Services | Service | Printing services | AI guess | Nothing found |
| Services | Service | Shipping services | AI guess | Nothing found |
| Links | Website | https://locations.theupsstore.com/ma/saugus/1268-c-broadway?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Confirmed | Google Business Profile, checked Aug 13, 2026 |


## Services and prices

These are the 5 services The UPS offers, with the price where we have one and where it came from.

| Service | Price | Price mark | Price evidence | Service mark |
| --- | --- | --- | --- | --- |
| Mailing services | Nothing found | Nothing found | Nothing found | AI guess |
| Office supplies | Nothing found | Nothing found | Nothing found | AI guess |
| Packaging services | Nothing found | Nothing found | Nothing found | AI guess |
| Printing services | Nothing found | Nothing found | Nothing found | AI guess |
| Shipping services | Nothing found | Nothing found | Nothing found | AI guess |


### Known for

Nothing found


## The team

Nothing found


## Visiting The UPS

Address: 1268 Broadway, Saugus, MA 01906, USA. Phone: (781) 558-1642. Hours: Mon to Fri 8:30 AM to 6:30 PM · Sat 10 AM to 4 PM · Sun 10 AM to 3 PM. (Confirmed, Google Business Profile, checked August 13, 2026 at 3:08 AM.)


### Location info from Google Business Profile

Business description, written by The UPS on its Google Business Profile: "Store offering shipping, packaging, printing & other services, plus office supplies."


### When to go

Quietest day: Sunday. Busiest day: Monday. From the popular times on its Google listing.


### Parking and getting in

Nothing found


### Nearby

| Place | Type | Distance |
| --- | --- | --- |
| Famiglia Fornaciari Wood Fired Pizza - Saugus | Pizza restaurant | 1 min walk |
| Athidi Indian Restaurant (Halal - Gluten Free & Vegan Options) | Indian restaurant | 1 min walk |
| Victor's Mediterranean | Restaurant | 2 min walk |
| Dunkin' | Coffee shop | 2 min walk |
| Essex St opp Vine St | Bus stop | 3 min walk |
| Kane’s Donuts-Rt. 1 | Donut shop | 3 min walk |


## Reputation

3.6 average across 117 reviews: Google 25. (Confirmed, read August 13, 2026.)

While some staff provide excellent service, many customers report rude interactions and inconsistent policies that detract from the overall experience. (AI guess, from 117 reviews.)


### What people like

- Friendly and helpful staff


### What people do not like

- Staff dismissive and rude
- Inconsistent service and hours
- High printing and shipping costs


### Press

No press story about The UPS found yet.


### Awards

None named yet.


### Directories

Directory listings not read yet.


## Recent updates from The UPS

The UPS hasn't posted an update here yet.


## Questions people ask


### anyone been to both here and FedEx Office Print & Ship?

No answer yet


### best shipping and mailing service in Saugus

No answer yet


### opening hours at The UPS in Saugus, what are they these days?

No answer yet


### Busiest day at The UPS, anyone know?

No answer yet


### Are there any special features here in Saugus?

No answer yet


### parking at The UPS, where does everyone put the car?

No answer yet


### walk in here, or is it appointment only?

No answer yet


### do I need to fill anything in beforehand

No answer yet


### anything new from The UPS lately?

No answer yet


### what does The UPS actually get right?

No answer yet


### same day slots, does that ever happen here

No answer yet


### ballpark before I book, what am I looking at

No answer yet


### somewhere cheaper in Saugus that is not a risk?

No answer yet


### bad experiences at The UPS, anyone?

No answer yet


### is there a rewards thing at The UPS

No answer yet


### the good stuff about this place, what is it?

No answer yet


### lunch near Broadway, what is good

No answer yet


## What AI gets wrong about The UPS

We ask ChatGPT and Gemini about The UPS. These are the answers that disagree with the record.

ChatGPT, read by Local AI Registry on Aug 14, 2026. Gemini, read by Local AI Registry on Aug 13, 2026.

No capture has disagreed with the record yet.


## The AI Score: 68 of 100

The AI Score measures how likely AI engines are to recommend a business, and how accurately. Shipping and mailing services on the registry run 22 to 71. Fair starts at 45, good at 65. The UPS scores 68. The same method scores every business on the registry.

| Signal | Weight | Score | What it measures | The UPS |
| --- | --- | --- | --- | --- |
| Retrieval grounding | 26 | 70 | Whether you appear in the ranked results AI retrieves and cites: AI-Overview citations, organic top-10 for your money queries, and the Bing index ChatGPT leans on. | Good |
| Off-property attestation | 20 | 40 | Volume and consistency of what others say about you: YouTube mentions, branded web mentions, third-party “best-of” lists. The cause of retrievability. | Poor |
| AI visibility | 14 | 100 | Whether ChatGPT, Gemini, Perplexity, and AI Overviews name you, and whether they name you for the right service. | Named in 2 of 2 answers that recommended anyone. |
| Reviews & response | 12 | 79 | The star average is only one input. We also read volume, velocity, the specificity of review language, and response cadence. Specific reviews are what AI quotes verbatim. | Good |
| Backlink & citation authority | 8 | 67 | Domain authority and editorial quality of the sources that attest to you. | Good |
| Google Business Profile | 8 | 90 | Required and recommended fields; update cadence. The listing AI pulls from first. | Good |
| Speed & mobile | 7 | 82 | Core Web Vitals at the 75th percentile, on a real phone. | Good |
| Content freshness & schema | 5 | 59 | Crawl recency, intent alignment, valid JSON-LD, canonicals. | Fair |

Full method: https://localairegistry.com/methodology


## How AI decides what to tell you about a shipping and mailing service

When you ask ChatGPT, Gemini or Google about a local business, the AI doesn't visit it. It reads what's already written about it: the business's website, its Google Business Profile, review sites, news stories and directories like this one. Then it repeats what those sources agree on.

That's why AI gets small facts wrong. If Yelp says a place is open Mondays and the website says it isn't, the AI has to pick one. The table above shows the answers that disagree with the record today.

The more sources agree, and the more specific they are, the more confidently AI recommends a business. A review that names who helped and what they did tells an AI far more than one that says "great place."


## How to choose a shipping and mailing service in Massachusetts, with or without AI

A few checks take ten minutes and tell you more than any rating.

- Check that the hours and phone number match on Google, Yelp and the business's own website. Mismatches are how people end up at a locked door.
- Read reviews that name a person and what they did. Vague praise is easy to fake.
- Look for recent reviews and recent posts. A page nobody has touched in a year may not match the business today.
- Ask for the price before you go, and ask what it includes.
- Where the work needs a license, ask whose license it is and look it up with Massachusetts.


## How to read the marks on this page

- Confirmed (solid circle): from a known source. The business website, its Google Business Profile, review sites like Yelp, Healthgrades and RealSelf, a licensing board, or measured by Local AI Registry.
- Visitor submitted (hollow circle): added or corrected by a person, with the date and how they know, like a phone call or a visit.
- AI guess (hollow triangle): what AI engines are saying right now. Nobody has confirmed it.


## About the author

Steve Lee is the founder and CEO of Local AI Registry and sets its editorial standards. He is a former Google executive in Search and a former Microsoft executive, with more than 20 years in digital: search, local discovery, and how people find businesses online. He is based in Irvine.

- Expertise: search at Google and Microsoft, AI search, answer engine optimization, generative engine optimization, local SEO, structured data and entity mapping.
- Industry: medical aesthetics, injectables, med spa operations and marketing.
- Disclosure: Local AI Registry sells services to business owners, including The UPS if it claims this page. That does not change what this page says. Every fact carries its source.


## Entity map

Every person, place, organization and treatment named on this page, with a stable ID and a public reference. The JSON-LD below connects them to each other.

| Entity | Type | ID on this page | Same as | Relationship to The UPS |
| --- | --- | --- | --- | --- |
| The UPS Store | LocalBusiness | #business | https://locations.theupsstore.com/ma/saugus/1268-c-broadway?utm_source=Yext&utm_medium=organic&utm_campaign=Listings | Subject of this page |
| Saugus, Massachusetts | City | #city | Nothing found | City The UPS is in |
| Local AI Registry | Organization | #publisher | https://localairegistry.com | Publisher of this page |
| Steve Lee | Person | #author | https://localairegistry.com/team | Author of this page |


## Topical map

Where this page sits in the registry. It's one profile among the shipping and mailing services in Saugus, linked to the lists and towns around it.


### Lists

- Best shipping and mailing services in Saugus: https://localairegistry.com/leaderboards/ma/saugus/shipping-and-mailing-service
- Best businesses in Saugus: https://localairegistry.com/leaderboards/ma/saugus


### Nearby

- /boston: https://localairegistry.com/leaderboards/ma/boston
- /cambridge: https://localairegistry.com/leaderboards/ma/cambridge
- /newton: https://localairegistry.com/leaderboards/ma/newton
- /somerville: https://localairegistry.com/leaderboards/ma/somerville
- /brookline: https://localairegistry.com/leaderboards/ma/brookline
- /waltham: https://localairegistry.com/leaderboards/ma/waltham


### Every list

- Every leaderboard in Massachusetts: https://localairegistry.com/leaderboards/ma


## Frequently asked questions


### What is AI search optimization for local business?

Getting a business named when a neighbor asks ChatGPT, Gemini, or Perplexity for a recommendation. Some call it AI SEO, some call it generative engine optimization. Traditional SEO fights for ten blue links; this fights for the one answer an assistant says out loud. The AI Score on this page measures the eight signals that drive it.


### What is Local AI Registry?

The public record of how AI sees local business. We score every business we list by one published method, we keep the questions people ask about it in one place, and we never sell rank. Looking up any business here is free.


### How does this page help a business get recommended by AI?

Assistants read public pages before they answer. This one states what the business does, what people ask about it, and what the Record answers, in one place a machine can read. Correcting what is wrong here changes what an assistant repeats next.


### Who writes the answers here?

Registry AI writes the first answer under every question, from the Record and the public sources named beneath it. Neighbors write the rest under pseudonyms. A registered owner can reply as the business, and their reply says so.


### I own The UPS Store. How do I fix something or rank higher?

Register the page. It is free, it takes about five minutes, and it lets you correct the Record and reply as the business. Nothing on this page is for sale, so the only thing that moves the score is the work.


## References


### Sources cited

- [1] Google Business Profile, https://www.google.com/maps/place/?q=place_id:ChIJPzbhKWdy44kRm491SNbsOjQ (accessed Aug 13, 2026)
- [2] AI engine output: ChatGPT, read by Local AI Registry on Aug 14, 2026; Gemini, read by Local AI Registry on Aug 13, 2026, https://localairegistry.com/methodology (accessed Sep 18, 2026)