Corporate Office
Optum
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of corporate offices in the registry score 23–29.
Verified August 13, 2026
What AI says about Optum.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best corporate office in Eden Prairie”
ChatGPT answered with other businesses. Optum was not mentioned.
Checked August 13, 2026
Gemini
Not named
Asked “best corporate office in Eden Prairie”
Gemini answered with other businesses. Optum was not mentioned.
Checked August 13, 2026
Named by 0 of 2 assistants as of August 13, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Optum is primarily known for its HSA store and health savings account services, but users frequently express dissatisfaction with the management of their accounts and the MyChart NM platform.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Reviewers describe a frustrating experience with Optum, highlighting issues with customer service, communication, and administrative processes. Many express dissatisfaction with the handling of medical records, prescription coverage, and billing errors, leading to feelings of neglect and confusion.
Recurring complaints
The bottom line: Optum struggles with customer service and administrative processes, leading to widespread dissatisfaction among patients.
The score, explained
Why 32.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 88% of corporate offices in the registry.
Scanned August 13, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Thu) · 7:00 AM – 6:00 PM
- Monday7:00 AM – 6:00 PM
- Tuesday7:00 AM – 6:00 PM
- Wednesday7:00 AM – 6:00 PM
- Thursday7:00 AM – 6:00 PM
- Friday7:00 AM – 6:00 PM
- Saturday7:00 AM – 6:00 PM
- Sunday7:00 AM – 6:00 PM
Spot something wrong in this entry?
Questions
About Optum.
What are the business hours for Optum?
Optum is open Monday through Sunday from 7:00 AM to 6:00 PM.
Does Optum require reservations for services?
The business does not require reservations for their services.
What is Optum known for?
Optum is known for providing healthcare services and managing health benefits, although customer experiences indicate challenges with service and communication.
Is there parking available at Optum?
Yes, there is parking available at the Optum corporate office location.
What special features does Optum offer?
Optum offers various healthcare management services, but customer feedback suggests that their systems and customer service may have room for improvement.
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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