Med Spa
Hand & Stone Massage and Facial Spa
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
65 or better is good. 45 to 64 is fair. Under 45 is poor.
Verified August 21, 2026
What AI says about Hand.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best med spa in Levittown”
ChatGPT answered with other businesses. Hand & Stone Massage and Facial Spa was not mentioned.
Checked August 21, 2026
Perplexity
No answer
We have no answer from Perplexity to show.
Gemini
Not named
Asked “best med spa in Levittown”
Gemini answered with other businesses. Hand & Stone Massage and Facial Spa was not mentioned.
Checked August 21, 2026
Named by 0 of 2 assistants as of August 21, 2026. We have no answer on record from 1 more.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Hand & Stone Massage and Facial Spa in Levittown is best known for its hair removal services, particularly waxing and facial treatments. Clients also appreciate their anti-aging treatments and specialized skincare options like DiamondGlow and glycolic peels.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
The experience at Hand & Stone Massage and Facial Spa in Levittown is marred by inconsistent service and management issues. Many customers report feeling dismissed and frustrated, particularly regarding appointment handling and customer service interactions, with specific complaints about managers like Kaitlin and Gabby being unhelpful and rude.
Consistently praised
Recurring complaints
The bottom line: This location struggles with management and customer service, leading to a negative experience despite some skilled estheticians like Alizabeth and Mya.
The score, explained
Why 37.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Higher than 63% of med spas in the registry.
Scanned August 21, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Tue) · 9:00 AM – 10:00 PM
- Monday9:00 AM – 10:00 PM
- Tuesday9:00 AM – 10:00 PM
- Wednesday9:00 AM – 10:00 PM
- Thursday9:00 AM – 10:00 PM
- Friday9:00 AM – 10:00 PM
- Saturday8:00 AM – 8:00 PM
- Sunday10:00 AM – 6:00 PM
Typically busiest — Friday
Spot something wrong in this entry?
Questions
About Hand & Stone Massage and Facial Spa.
What are the operating hours of Hand & Stone Massage and Facial Spa?
The spa operates Monday through Friday from 9:00 AM to 10:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Hand & Stone Massage and Facial Spa accept reservations?
The spa does not accept reservations, allowing clients to walk in for services.
What is Hand & Stone Massage and Facial Spa known for?
The spa is known for its variety of massage and facial services, although customer experiences regarding service quality and management have been mixed.
Is there parking available at Hand & Stone Massage and Facial Spa?
Yes, there is parking available at the spa's location on Hempstead Turnpike in Levittown.
What special features does Hand & Stone Massage and Facial Spa offer?
The spa offers a range of services including massages and facials, but customer reviews indicate that the quality of service and management responsiveness may vary.
Ask them
Still have a question?
Hours, prices, whether they take your insurance — ask it here. A person at the registry reads every question that comes in.
For business owners
Is this your entry? Here’s what registering gets you.
Registering is free and takes about thirty seconds. No card. We verify by phone.
What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
Book a call and walk your fix list through with someone who moves these numbers for a living. No obligation.
Every local business has an entry.
Look up another business