Eye Care Center
Eye & Health
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
Strong is 80 or better. Under 40 is weak. Half of eye care centers in the registry score 40–59.
Verified July 16, 2026
What AI says about Eye.1
We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best optometrist in New York”
ChatGPT answered with other businesses. Eye & Health was not mentioned.
Checked July 24, 2026
Gemini
Not named
Asked “best optometrist in New York”
Gemini answered with other businesses. Eye & Health was not mentioned.
Checked July 16, 2026
Named by 0 of 2 assistants as of July 24, 2026.
Reputation
What they’re known for.2
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Eye & Health is best known for its expertise in progressive lenses, providing tailored adjustments and support to help patients adapt seamlessly. Their knowledgeable staff enhances the experience, making eye care approachable.
What people keep saying.3
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers report a mixed experience at Eye & Health, with notable praise for Dr. Joanna Latek's thoroughness and personable approach during eye exams. However, frustrations arise from the front desk staff's perceived rudeness and disorganization, leading to delays and issues with prescription handling.
Consistently praised
Recurring complaints
The bottom line: While Dr. Latek is highly regarded for her care, the office's customer service and billing practices detract from the overall experience.
The score, explained
Why 26.4
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
75% of eye care centers in New York outrank you — when AI is asked who to recommend, you're rarely the name it gives.
Scanned July 16, 2026
What’s holding this entry back: retrieval grounding and ai visibility — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding
Where the entry ranks.
The facts
Today (Mon) · 9:30 AM – 7:00 PM
- Monday9:30 AM – 7:00 PM
- Tuesday9:30 AM – 7:00 PM
- Wednesday9:30 AM – 7:00 PM
- Thursday9:30 AM – 7:00 PM
- Friday9:30 AM – 6:00 PM
- Saturday10:00 AM – 4:30 PM
- SundayClosed
Spot something wrong in this entry?
Questions
About Eye & Health.
What are the operating hours of Eye & Health?
The clinic is open Monday to Thursday from 9:30 AM to 7:00 PM, Friday from 9:30 AM to 6:00 PM, and Saturday from 10:00 AM to 4:30 PM. The clinic is closed on Sundays.
Does Eye & Health accept reservations?
The clinic does not accept reservations; patients are seen on a walk-in basis.
What is Eye & Health known for?
The clinic is known for its thorough eye exams and the professionalism of its optometrist, Dr. Joanna Latek, who is praised for her attentive and friendly approach to patient care.
Is there parking available at Eye & Health?
The clinic is located in New York City, where street parking may be limited; patients are encouraged to check for nearby parking options.
What special features does Eye & Health offer?
The clinic offers a selection of stylish glasses and provides informative consultations to help patients save money on contacts, although experiences with staff may vary.
For business owners
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What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
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