Electronic Parts Supplier
The public record of what AI assistants say about this business — the questions asked, the answers given, the omissions.
Free, no card. You get your fix list: every problem we found on this entry, the written steps to fix each one yourself, and how long each takes.
65 or better is good. 45 to 64 is fair. Under 45 is poor.
Verified August 23, 2026

We ask the assistants the questions customers actually ask, and record what comes back — quoted verbatim, dated, with the capture kept as evidence.
ChatGPT
Not named
Asked “best electronic parts supplier in Mentor”
ChatGPT answered with other businesses. Electronic Surplus was not mentioned.
Checked August 23, 2026
Perplexity
No answer
We have no answer from Perplexity to show.
Gemini
Not named
Asked “best electronic parts supplier in Mentor”
Gemini answered with other businesses. Electronic Surplus was not mentioned.
Checked August 23, 2026
Named by 0 of 2 assistants as of August 23, 2026. We have no answer on record from 1 more.
Reputation
Drawn from live Google search results — the searches this business surfaces for when people look nearby. What its customers say is a separate read, below.
Electronic Surplus is best known for its extensive inventory of electronic components, particularly spyear parts and various types of transformers. However, customer service issues have been a recurring theme in reviews.
Every review this business has, read and distilled — the mood, the consistent praise, and the recurring complaints.
Customers describe a frustrating experience with Electronic Surplus, particularly due to issues with order fulfillment and customer service. Many reviewers report long delays, receiving incorrect items, and difficulty in reaching the company for support. While some mention helpful staff like Gary, the overall sentiment leans towards dissatisfaction.
Consistently praised
Recurring complaints
The bottom line: Electronic Surplus struggles with order accuracy and customer communication, despite having a knowledgeable staff and a wide selection of parts.

The score, explained
Eight signals make up the AI Score. Weight is how much a signal counts; the score is how this entry measures on it. The same method for every business — never for sale.
Leads all 5 electronic parts suppliers in the registry.
Scanned August 23, 2026
What’s holding this entry back: ai visibility and reviews & response — the signals dragging the score below where the rest of the record sits.
Read the full methodologyStanding

The facts
Spot something wrong in this entry?
Questions
Electronic Surplus operates Monday to Friday from 8:00 AM to 4:00 PM, and on Saturday from 10:00 AM to 12:00 PM. They are closed on Sundays.
The business does not accept reservations.
Electronic Surplus is known for providing a wide range of electronic parts, although they currently operate online only and do not have a physical storefront.
The business is located at 8755 Munson Rd #6 in Mentor, where parking is typically available for customers.
Electronic Surplus does not offer online ordering; however, customers can place orders through their website.
Ask them
Hours, prices, whether they take your insurance — ask it here. A person at the registry reads every question that comes in.
For business owners
Registering is free and takes about thirty seconds. No card. We verify by phone.
What AI says about you today
The answer ChatGPT and Perplexity give when someone asks for the best in your category and city. Named, or left out.
Your fix list
Every problem we found, one row at a time, each with the written steps to do it yourself and an honest estimate of how long it takes. Tick them off as you go.
Correct the details AI reads
Hours, phone, email, booking link, socials and photos. You change them, they publish to this entry as soon as you save. Name, description, category, website, services and address need a paid plan.
Fifteen minutes with a person
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